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Administrative Assistant

1 month ago


Fort Myers, United States TAC - Trade Advantage Corp Full time
Job DescriptionJob Description

Tac Granite is the largest natural stone supplier in Southwest Florida. Our extensive inventory consists of over 10,000 slabs of granite, marble, quartz, quartzite, and porcelain. The company is looking for an administrative assistant with great customer service skills to join our team.
Tac Granite distributes natural and manufactured slabs to licensed Fabricators and Contractors in Florida. The company is quickly growing and in need of someone with clerical work experience. Position Objective: This person is responsible for handling front office reception and administration duties, including but not limited to greeting guests, answering phones, handling company inquiries, sorting and distributing mail, and assisting walk-in clients as needed.

This is a part-time position that potentially could become full-time employment. Our office is open Monday to Friday 8 am-5 pm and Saturday 9 am-1 pm

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary Responsibilities :

  • Provide administrative support to ensure the efficient operation of the office.
  • Answer phone calls, schedule meetings and support visitors.
  • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
  • Exhibit polite and professional communication via phone, email, and mail.
  • Support team by performing tasks related to organization and communication.
  • Provide information by answering questions and requests.
  • Contribute to team effort by accomplishing related results as needed.
  • Greet and guide visitors.
  • Strive to understand customer needs and requirements.
  • Contact Fabricators and customers as needed.
  • Follow up on holds and walk-ins.
  • Check material for defects and inform the customer and fabricator.
  • Address complaints or concerns professionally and knowledgeably.
  • Ensure that the workspace is presentable at all times.
  • Keep records updated.
  • Inform of potential opportunities to the appropriate sales executives for further development and closure.
  • Assist sales team to close sales and achieve monthly quotas.
  • The primary duty of pre-selling products and services utilizing marking, networking, cold calling, referral, and other similar inside sales techniques.
  • Set follow-up appointments to keep customers aware of the latest developments.
  • Use TAC’s core values, vision, and mission to achieve customer satisfaction.

Reasoning Ability:

Ability to problem solve and handle sensitive issues. Ability to handle situations during a crisis. Ability to define problems, collect data, establish facts, and draw valid conclusions with objectivity. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Qualifications and Experience:

  • High school diploma or equivalent preferred.
  • Previous customer service experience, home improvement, or construction knowledge is a plus.
  • Bilingual is a must (English & Spanish or Portuguese)
  • Strong customer service skills.
  • Detail oriented.

Skills:

  • High level of proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Excellent English writing skills.
  • Ability to meet deadlines.

Compensation and Benefits included:

  • Hourly pay based on experience and qualifications.
  • Commissions for sales made in-store.
  • Holiday pay after a predetermined employment period.
  • Up to 2 weeks PTO based on employment duration
  • 401K matching after a predetermined employment.

 

 

Company DescriptionTac Granite is the largest natural stone supplier in Southwest Florida. Our extensive inventory consists of over 10,000 slabs of granite, marble, quartz, quartzite, and porcelain. The company is looking for new employees with great customer service skills to join our team.
Tac Granite distributes natural and manufactured slabs to licensed Fabricators and Contractors in Florida.Company DescriptionTac Granite is the largest natural stone supplier in Southwest Florida. Our extensive inventory consists of over 10,000 slabs of granite, marble, quartz, quartzite, and porcelain. The company is looking for new employees with great customer service skills to join our team.\r
Tac Granite distributes natural and manufactured slabs to licensed Fabricators and Contractors in Florida.