Production Administrative Assistant

2 months ago

Fort Myers, United States Groundworks Full time
Job DescriptionJob Description

Alpha Foundation Repair, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across the Nation. With fully trained technicians, industry-leading products, and nationally backed warranties, Groundworks is here to restore your foundation or crawlspace.

We're looking to hire a Production Administrative Assistant in Fort Myers. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.    

Job Responsibilities: 

  • Provide administrative support for timekeeping 

  • Create weekly job packs 

  • Create and close purchase orders 

  • Ensure office equipment is in working order to include scheduling maintenance 

  • Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems. 

  • Setting and confirming install dates 

  • Mailing customer information packets 

  • Following up with customers on a variety of issues 

  • Updates customer records for accuracy

 

What is required to join our team as a Production Administrative Assistant: 

  • High School Degree/GED 

  • 1-2 years Administrative Assistant experience preferred 

  • Previous call center or customer service preferred 

  • Must be positive and motivated with excellent communications skills 

  • Ability to adapt quickly to changes in work strategy 

  • Excellent computer skills 

  • Great oral and verbal communication 

What we provide for our employees: 

  • Bi-weekly Pay  

  • Company Ownership Program

  • Superior training will ensure you start with immediate success

  • Competitive and rewarding, family-oriented culture 

  • Advanced leadership training opportunities 

  • World-class training and support 

  • World-class training and support

  • Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, and 2 weeks paid time off including 6 holidays

Company DescriptionOur Tribe

As the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.

Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.

Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.Company DescriptionOur Tribe\r
\r
As the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.\r
\r
Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.\r
\r
Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.

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