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IT Help Desk/Administrator

3 months ago


Addison, United States RJO Consulting Full time
Job DescriptionJob Description

Greetings,

Our manufacturing client is looking to hire an IT Administrator. This is a fulltime, direct hire employee, position in Addison, IL with competitive compensation, generous benefits and career growth opportunities.

PRIMARY RESPONSIBILITIES:

  • As the primary contact for Help Desk, provide professional and respectful service to all employees and members of the organization.
  • Extraordinary attention to detail in assigned tasks.
  • Assist users with issues related to desktop/laptop computers, tablets, cell phones, printers, scanners, or other technology resources.
  • Perform deployment of new laptops, tablets, workstations, as well as upgrades.
  • Assist users with issues related to Microsoft technologies and Engineering software applications.
  • Learn and support the roll-out of new applications.
  • Maintain asset records for all IT related equipment and licensing.
  • Research solutions for technology issues, as needed.
  • Support CIO in successful project delivery

KNOWLEDGE AND SKILL REQUIREMENTS:

  • Working knowledge of computer equipment, such as: computers, tablets, laptops, networking equipment, as well as computer components, in order to identify problems and introduce repairs or replacements.
  • Experience managing and maintaining the following operating systems: Windows XP, Windows 7, Windows 8/8.1, Windows 10, iPhone iOS, and Android.
  • Experience working with and troubleshooting issues with Microsoft Office Applications (Word, Excel, Outlook, PowerPoint, and so on)
  • Basic knowledge of network functions and services (TCP/IP VLANs, DHCP, DNS, IP configuration on endpoint devices)
  • Experience with Microsoft Active Directory; ability to add and remove users and rights.
  • Excellent written and oral communication skills
  • Strong analytical and logical problem-solving skills.

EDUCATION:

Computer Related Degree

Or

Industry Certifications and/or Relevant Experience

Interested? Or know someone who is? Email your resume to shawn.arbid@rjo-consulting.com

Referrals are greatly appreciated