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Community Engagement Specialist
1 month ago
Position Summary: The Community Engagement Specialist recruits, engages, and retains nonprofits, community partners, and volunteers through outreach and external events. They are instrumental in engaging nonprofits and community partners, building capacity, and creating diverse and equitable service opportunities. This position is vital in recruiting new and preserving current nonprofits, faith communities, and government body partners and ensuring they have a beneficial relationship. A priority is placed on developing and maintaining sincere and quality relationships, understanding, and supporting the organization's needs. The position requires independent and collaborative work with other team members to ensure program and project success. Responsibilities:
- Inspire and cultivate nonprofits to engage volunteers for service within their organizations.
- Plan, organize, and lead nonprofit membership efforts, creating a culture of inclusion and engagement and providing excellent customer service.
- Develop a pipeline of partnerships.
- Plan, coordinate, and execute membership drive(s)
- Ensure ongoing engagement with partners.
- Provide training.
- Analyze and survey partners to ensure continuous improvement.
- Develop relationships throughout the nonprofit community and civic landscape.
- Manage the partner connection side of the database.
- Ensure all data is collected and analyzed, and reports are provided and managed in HOSC’s database.
- Implement grant performance measures and the organization's strategic goals and objectives.
- Utilize constituent relationship management system to document interactions and contact information and assign appropriate communications.
- Assist with planning, coordinating, and implementing HOSC educational programming for nonprofits in collaboration with the Communication and Capacity Building Specialist.
- Collaborate with the Volunteer Engagement Specialist to build relationships between the non-profit and corporate sectors on ways to increase volunteerism, engage nonprofits, and increase capacity.
- Collaborate with the Director of AmeriCorps Seniors to provide support for community partners.
- Collaborate with the school programs to assist with partnerships and engagement.
- Relay content and testimonials to the Communications and Marketing Specialist and contribute to a biweekly eNewsletter, social media messaging, and website content.
- Collaborate with Operations and Data Specialist to ensure data integrity and reporting.
- Exercise discretion and independent judgment regarding matters of significance.
- Duties as assigned.
- Minimum of a bachelor’s degree preferred.
- Ability to pass a background check (per federal grant guidelines).
- Certification in Volunteer Administration preferred or at least 4 years of experience.
- Proficient in using technology as a management and reporting tool.
- Highly collaborative style; experience developing and implementing volunteer engagement strategies and engaging volunteers in their work.
- Strong track record as an implementer who thrives on managing various key initiatives concurrently.
- High energy, maturity, and leadership with the ability to serve as a unifying force and to position volunteer, partner, and training discussions at both the strategic and tactical levels.
- Proficiency in Microsoft and Google products. Working knowledge of Adobe, Salesforce, CMS management, and Asana for project management preferred.
- Strong public speaking skills and experience in training preferred.
- Competency in Spanish preferred.
- Illinois driver’s license and access to reliable and insured transportation required.
- Why you are interested in working at HandsOn Suburban Chicago
- How your skills and background fit with the role
- Why do you care about volunteer service.
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