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Customer Engagement Specialist

2 months ago

Arlington Heights, Illinois, United States METRO Federal Credit Union Full time
Customer Engagement Specialist Position at METRO Federal Credit Union

Are you passionate about providing outstanding service and making a meaningful difference in the community? If you excel in a vibrant, collaborative setting, consider the opportunity to work at METRO Federal Credit Union as a Customer Engagement Specialist.

About METRO Federal Credit Union:

  • Committed to helping members achieve their financial aspirations
  • Emphasizes personalized service, community engagement, and innovation
  • Dedicated to delivering exceptional banking experiences

Key Responsibilities:

  • Deliver friendly, efficient, and professional assistance to members
  • Accurately process transactions and inform members about products and services
  • Identify ways to improve members' financial health
  • Effectively address inquiries and concerns
  • Ensure compliance with regulatory standards and security protocols
  • Support back-office operations and fulfill assigned responsibilities

Qualifications:

  • High school diploma or equivalent; previous customer service experience preferred
  • Excellent communication and problem-solving abilities
  • Familiarity with computer applications and technology
  • Capability to thrive in a fast-paced environment and work well with colleagues

Why Consider METRO Federal Credit Union:

  • Attractive compensation and benefits package
  • Career advancement opportunities through training and development
  • Supportive workplace that values diversity and teamwork
  • Meaningful contributions that benefit members and the community

To Apply:

If you are enthusiastic about delivering exceptional service and contributing to a positive team culture, consider the Customer Engagement Specialist position at METRO Federal Credit Union. Be part of our mission to empower members and strengthen communities through financial wellness.

METRO Federal Credit Union is an equal opportunity employer.