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Client Engagement Specialist
2 months ago
Client Engagement Specialist
$40,000 - $50,000 plus commissions (experience dependent)
Full time, Permanent
Office based role
What you will appreciate about this position:
Join a vibrant and forward-thinking Educational Technology Company. Avantis Education stands at the forefront of classroom technology innovation, dedicated to enhancing the educational experience. Our commitment to advancing education through state-of-the-art products is unwavering.
Key Responsibilities:
- Provide outstanding customer assistance across multiple platforms.
- Resolve inquiries and challenges swiftly to guarantee customer satisfaction.
- Engage with clients to encourage product utilization and foster loyalty.
- Develop and share informative content to educate clients about our offerings.
- Work collaboratively with various departments to improve the customer experience.
Qualifications:
- At least 2 years of experience in customer service or a related field.
- Proficient in CRM systems and customer support applications.
- Familiarity with educational technology is advantageous.
- Exceptional communication and problem-solving abilities.
- Capacity to cultivate strong relationships with clients and colleagues.
- Meticulous attention to detail and strong organizational skills.
- Customer-oriented mindset with a proactive approach to work.
If you are enthusiastic about customer engagement and committed to providing exceptional service, we encourage you to consider this opportunity.
