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Customer Engagement Specialist

2 months ago

Arlington Heights, Illinois, United States METRO Federal Credit Union Full time
Customer Engagement Specialist Position at METRO Federal Credit Union

Are you passionate about providing outstanding service and contributing positively to the community? If you excel in a vibrant, collaborative setting, consider the opportunity at METRO Federal Credit Union as a Customer Engagement Specialist.

About METRO Federal Credit Union:

  • Focused on empowering members to reach their financial aspirations
  • Emphasis on tailored service, community participation, and innovation
  • Dedicated to delivering exceptional banking experiences

Key Responsibilities:

  • Deliver courteous, efficient, and professional assistance to members
  • Accurately process transactions and inform members about products and services
  • Recognize opportunities to improve members' financial health
  • Effectively address inquiries and concerns
  • Ensure adherence to regulatory compliance and security protocols
  • Support back-office operations and fulfill assigned responsibilities

Qualifications:

  • High school diploma or equivalent; previous customer service experience preferred
  • Excellent communication and problem-solving abilities
  • Familiarity with computer applications and technology
  • Capability to thrive in a fast-paced environment and work collaboratively with colleagues

Why Consider METRO Federal Credit Union:

  • Attractive compensation and benefits package
  • Career advancement opportunities through training and development
  • Supportive workplace that values diversity and teamwork
  • Meaningful work that positively impacts members and the community

To Apply:

If you are committed to providing exceptional service and contributing to a positive team culture, consider the Customer Engagement Specialist position at METRO Federal Credit Union. Be part of our mission to empower members and strengthen communities through financial wellness.

METRO Federal Credit Union is an equal opportunity employer.