Community Engagement Phone Specialist

2 weeks ago


Arlington, Virginia, United States African Communities Together Full time

Location:
Remote

Reports to:
DMV Chapter Director

Employment Type:
FULL TIME ~ TEMPORARY ~ NON-EXEMPT

Hours:
Monday to Friday, weekends as needed

Salary:
$22 per hour

About Us:

African Communities Together is dedicated to empowering African immigrants by advocating for civil rights, enhancing opportunities, and improving the quality of life for families both in the U.S. and globally. We focus on integrating our members into society, fostering economic advancement, and promoting civic engagement. Our mission is to cultivate grassroots leaders who actively pursue social change.


Position Overview:
In the upcoming election cycle, ACT will initiate a nonpartisan phone banking initiative aimed at mobilizing African voters.

This initiative will emphasize voter turnout, raise awareness about housing and community concerns, and encourage membership in our statewide chapter.

We are in search of an enthusiastic and proactive phone banking specialist who excels in engaging with individuals of African descent through phone communication.

Key Responsibilities:
  1. Voter Engagement Training:
    Recruit and motivate African voters to participate in ACT's voter mobilization efforts.
    Stay informed on campaign strategies, messaging, and best practices through team meetings.
    Attend mandatory training sessions to enhance phone banking skills and effectively communicate personal narratives that highlight the importance of African participation in elections.
  2. Phone Banking:
    Conduct outreach calls to African voters regarding the upcoming elections.
    Engage in meaningful conversations, providing essential information about the electoral process.
    Meet weekly outreach and engagement targets.
    Share information on voter readiness, ballot access, and transportation options to polling places.
  3. Voter Education:
    Offer impartial information about the ballot, voting deadlines, and requirements to prepare voters for the elections.
    Encourage eligible voters to verify their registration and utilize one of the available voting methods: early in-person voting, mail-in voting, or voting on Election Day.
  4. Data Collection:
    Accurately document information from each voter interaction.
    Enter detailed responses using the Voter Activation Network (VAN / MiniVAN).
    Ensure proper documentation of member sign-ups, voting pledges, and requests for transportation to polling locations.

Qualifications:
  • Excellent social and communication skills.
  • Reliability and punctuality throughout the campaign duration.
  • Cultural awareness and significant experience with African and African immigrant communities or within the social justice sector.
  • Strong attention to detail and accuracy in data entry.
  • Comfortable using a script and engaging in extended phone conversations.
  • Ability to work remotely with a dependable internet connection.
  • Previous experience in phone banking or canvassing is preferred but not mandatory.
  • Fluency in Amharic, Arabic, French, or other African languages is an advantage.

Equal Opportunity Employer:
ACT is committed to affirmative action and actively seeks to recruit individuals from historically underrepresented groups in professional settings, as well as those facing broader societal discrimination.

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