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Intake Coordinator

1 month ago

Orland Park, United States senior care at home inc Full time
Job DescriptionJob Description

Job description

Job Overview:
We are seeking a detail-oriented and organized Intake Coordinator to join our team. The ideal candidate will have experience in medical administrative support and excellent communication skills to handle patient intake efficiently.

Reports to: Agency Supervisor/Administrator

Qualifications:

High School graduate

  • Adept at telecommunications and customer service
  • Basic knowledge of Microsoft Word, excel, email,
  • Previous office experience preferred.

Job Duties:

  • Intake / Referrals
  • Obtains information on new referrals and enter INTO the database.
  • Verifies patient eligibility with payer source.
  • Forwards information to the Director of Nursing
  • Follow up to ensure patient has been admitted to care.
  • Assigns staffing for patient care.
  • Orders patient equipment upon authorization from the caregiver or physician
  • Tracks patients transferred to an inpatient facility.
  • Therapy Coordination
  • Calls therapy companies for new referrals
  • Tracks therapy visits for need for functional reassessments and discharges.
  • Documentation
  • Tracks physician orders and follows up as necessary to obtain timely signatures.
  • Assembles paperwork and prepares new patient charts.
  • Files all incoming paperwork into patient charts
  • Verifies that all notes have been signed and dated.
  • Disassembles chart upon patient discharge from agency and performs initial audit.
  • Data Entry
  • Enters OASIS assessments and visit notes into the software program.
  • Human Resources
  • Prepares material for new employee orientation.
  • Maintains employee files and notifies staff of expiring documents.
  • Customer Service
  • Answers phones and relays information to the appropriate staff.
  • Records patient / family complaints and communicates to the Director of Nursing
  • Greets visitors.
  • Personal / Professional
  • Exhibits critical thinking abilities to analyze and optimize work performance.
  • Participates in continuing education and sets personal and professional goals.
  • Cooperates with co-workers to resolve conflicts and maintains a professional demeanor.
  • Upholds a strong work ethic and adheres to organizational policies and procedures.
  • Maintains patient and employee confidentiality.
  • Requires minimal supervision and is self-directed.

Responsibilities:

  • Handle all administrative duties in a timely manner
  • Perform routine clinical tasks to support medical staff
  • Communicate with insurance companies for proper billing procedures
  • Escort patients to exam rooms

​Qualifications:

  • Previous experience in healthcare administration or other related fields
  • Familiarity with medical billing procedures
  • Strong organizational skills
  • Ability to thrive in a fast-paced environment

Job Types: Full-time, Part-time

Schedule:

Day shift

  • Monday to Friday
  • No nights
  • No weekends

Experience:

  • Customer service: 1 year (Required)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Required)

 

Ability to Commute:

  • Orland Park, IL 60467 (Required)

 

Ability to Relocate:

  • Orland Park, IL 60467: Relocate before starting work (Required)

 

Work Location: In person

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