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Patient Intake Coordinator, Assessment and Intake Department, Weekend Role

3 months ago

Brooklyn Park, United States PrairieCare Full time
Patient Intake Coordinator, Assessment and Intake Department, Weekend Role Category Admissions-Patient Access Job Locations US-MN-Brooklyn Park Type Regular Full-Time About Us

We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.

Responsibilities

As a member of the Central Assessment Team, the Inpatient Patient Intake Coordinator, housed within the Brooklyn Park hospital, is responsible for coordinating admissions into the hospital level of care.

Responsibilities and Accountabilities:

  • Review and link callers with information about our services
  • Triage crisis calls
  • Facilitate internal referrals for inpatient services
  • Facilitate external referrals for inpatient services
  • Consult with physicians and nurses as needed to facilitate referrals into our inpatient services
  • Provide effective customer relations pursuant to the policies of PrairieCare
  • Provide external referral resources as needed

Hours: Friday, Saturday & Sunday 8:00am - 8:30pm

Qualifications
  • Requires a Bachelor's degree in Social Work, Sociology, Psychology or a closely related human services field
  • Experience in triage of psychiatric emergencies is preferred
  • Possess interviewing skills and display a professional attitude in all aspects of his/her performance
  • Oriented and educated in gender, cultural differences and in age appropriate care for psychiatric and chemical dependency services
  • Must possess skills to communicate clearly and effectively with clinicians
  • Must have computer skills using Microsoft Office Products including Word and Outlook
  • Ability to smoothly and rapidly shift between dissimilar tasks
  • Ability to communicate well both verbally and in writing
  • Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations
  • Ability to make effective decisions while in stressful situations and circumstances
  • After training, be able to manage disruptive and explosive patients.

PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota's largest providers of mental health services to children, adolescents, adults, and their families.

PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce.

PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email hr@prairie-care.com for assistance.

Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.


PrairieCare does not discriminate against any person on the basis of race, color, national origin, disability or age in admissions, treatment or participation in its programs, services, adolescents and their families. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.