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BILINGUAL Collections/Customer Service

4 months ago

Irving, United States CornerStone Staffing Full time
Job DescriptionJob Description

Are you a fluent English/Spanish speaker with experience in collections or customer service?

CornerStone Staffing is looking for a BILINGUAL COLLECTIONS/CUSTOMER SERVICE AGENT to join our client’s team in the vibrant Las Colinas area.

Apply online today and take the next step in your career

 

 

Job Title: BILINGUAL Collections/Customer Service Agent (English/Spanish)

 

Why You'll Love This Role:

Hybrid Work Model: Enjoy the best of both worlds with two weeks of on-site training followed by a hybrid schedule (three days in the office, two days remote each week).

 

Location: Irving, TX

 

Pay: $18/hour 

 

Start Date: 6/24/2024

 

Schedule: Must be available to work an 8 hours shift Monday - Saturday / 9 AM-7 PM

  • Alternating schedule One week 9a-6pm, the next week10a-7p

  • Rotating Saturdays, If scheduled Saturdays then your other day off will be during the week

  • Off every Sunday

 

JOB DESCRIPTION:

  • Making outbound calls on repossessed accounts

  • Receiving inbound redemption calls

  • Making suitable arrangements with customers that are currently past due.

  • Identifying accounts that require management review.

  • Providing outstanding customer service

  • Maintaining required standards set by the department.

  • Adherence to Company policies and procedures

 

Please read requirements carefully as we are prioritizing those that meet the requirements.

 

REQUIREMENTS:

 

  • Bilingual in English and Spanish -90% of the communication will be done in Spanish REQUIRED

  • 1+ year of AR/Collections/Payment Processing experience preferred

  • 1+ years of customer service in a call center environment REQUIRED

  • High School Diploma or GED REQUIRED

 

 

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Grand Prairie/Arlington Branch.

 

 

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Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunityCompany DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r
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CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity