Human Resources Manager

2 months ago

Tampa, United States Usf Fed Cred Union Full time
Job DescriptionJob Description

When joining USF Federal Credit Union, you can expect to work for a company that:

  • Strives to be the most influential partner in our Members’ financial journey.
  • Has been recognized with awards such as the “Sterling Governor’s Award for Excellence” and League of Southern Credit Unions & Affiliates “Credit Union of the Year”.
  • Has a culture of engagement, growth, process improvement and community volunteerism.

What’s in it for you:

  • Competitive pay, robust incentive programs, 401k matching, Mortgage and Auto Loan discounts.
  • 4 weeks minimum paid time off work, work anniversary paid time off, 11 paid holidays and 8 hours paid volunteer time off.
  • Medical, Dental and vision plans with FSA option. (Employee Only Premiums for Dental and Vision are 100% Credit Union covered).
  • 100% Credit Union Paid Short-Term and Long-Term Disability and Life Insurance
  • Employee Assistance Program
  • Undergraduate and Graduate Tuition Reimbursement
  • In-depth New Employee Orientation showcasing Credit Union Values and Vision
  • A Think Big culture dedicated to performance excellence and continual growth

Position Summary

At USF Federal Credit Union, the HR Manager is a pivotal role tasked with steering our human resources department towards excellence. This individual will lead a dedicated team comprising 2 HR Generalists, 1 HR Specialist, and the Performance and Learning Team, driving strategic initiatives to foster an inclusive, high-performance culture. The ideal candidate will possess a deep understanding of HR best practices and the unique challenges of the financial services industry, specifically within credit unions of significant scale.

Essential Functions Include:

  • Strategic Leadership: Develop and implement a comprehensive HR strategy that aligns with the credit union’s overall strategic goals, focusing on talent management, organizational development, and efficiency enhancements.


  • Team Management: Lead and mentor a dynamic team that includes HR Generalists, an HR Specialist, and the Performance and Learning team, ensuring high levels of performance, engagement, and continuous development.

  • Talent Acquisition & Retention: Oversee the talent acquisition process to attract, hire, and retain top talent, ensuring staffing strategies are aligned with the credit union’s needs. Develop and implement retention strategies that minimize turnover and foster a highly engaged workforce.

  • Performance Management: Lead the performance management processes, including but not limited to performance reviews, goal setting, and continuous feedback mechanisms. Equip the Performance and Learning Team to deliver effective training and development programs that address skill gaps and promote career advancement.

  • Compensation and Benefits: Ensure the credit union offers competitive compensation and benefits packages. Oversee the evaluation and restructuring of these packages as needed to ensure they meet employee needs and comply with legal requirements. Oversee payroll as processed and administered by HR Generalists.

  • Employee Engagement: Utilize employee surveys, collaborative meetings and tools to ensure our HR strategy positively influences employee engagement and Credit Union culture.

  • Employee Relations: Act as a key advisor on employee relations issues, fostering a positive work environment that effectively balances employee needs with management objectives. Resolve conflicts and manage grievances in a fair, legal, and efficient manner.

  • Compliance and Risk Management: Ensure all HR practices comply with federal, state, and local regulations. Keep abreast of legislation changes affecting HR, advising management on necessary actions to remain compliant. Manage HR risk, including conducting regular audits and improving internal controls.

Additional Skills

  • Strong mentoring, coaching experience to a team with diverse levels of expertise.
  • Strong time management and organizational skills. Ability to manage multiple priorities in a fast-paced environment.
  • Exceptional leadership skills, ability to motivate, influence, and engage direct and indirect reports and peers with a significant level of diplomacy and trust.
  • Self-reliant, critical thinker, problem solver, results oriented.
  • Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
  • Excellent communication skills (verbal, written, presentation), confident in all settings with individuals at all levels of the organization both internal and external.
  • Energetic, forward-thinking, and creative in business solutions with high ethical standards and trustworthiness.

Required Education and Experience:

  • Bachelor’s degree in Human Resources, Business Administration or related field; Master’s Degree preferred.
  • Relevant HR certification (e.g., SHRM-CP or SHRM-SCP, PHR, or SPHR) highly desirable.
  • A minimum of 5-7 years of HR experience, with at least 3 years in a managerial role, preferably within a credit union or the financial services sector.
  • Proven track record of leading and developing HR teams.
  • Strong knowledge of employment laws and regulations.
  • Proficient in MS Office
  • Familiarity with ADP Workforce Now preferred.

Reports to:

HR Director


Manages:

HR Specialist, HR Generalist, Performance & Learning Team


Work Environment:

This job operates in an office setting and routinely uses standard office equipment. This position is Hybrid requiring 1-2 days per week in the office.

Physical Requirements:


Sitting frequently, walking occasionally, use of hands frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10lbs of force occasionally to life, carry, push, pull, or move objects.


Position Type/Expected Hours of Work:

Full-Time/40 hours per week


Classification

Exempt


Other Duties

Please note, this job description is not a comprehensive list of activities, duties or responsibilities that are required in this position. Duties, responsibilities, and activities may change at any time with or without notice.

About Us:

For 65 years, USF FCU has experienced rapid growth and is dedicated to delivering financial solutions to improve our members’ lives. Our success is thrilling, but our core values of excellence, passion, innovation, community, and collaboration mean our relationships with our members and our employees will always be our top priority We have grown to over 70,000 members and $1.1 billion in assets, robust online and mobile banking, 9 branch locations and thousands of shared branches and fee-free ATM’s nationwide.

Our vision is to be the most influential partner in each member’s financial journey.

Our mission is to deliver financial solutions to improve members’ lives.



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