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Aging Services Resource Specialist

1 month ago

Arlington Heights, United States Wheeling Township Full time
Job DescriptionJob Description

This is a brand-new role Make it your own ~

Aging Services Resource Specialist

Position Overview: 

  • Serve as SHIP Counselor (Senior Health Insurance Program)
  • Provide Medicare counseling and assistance
  • Provide Benefit Access assistance
  • Provide redetermination assistance for Benefit Access, Medicaid, etc. 
  • Provide intake and redetermination assistance for RTA
  • Provide information, referrals and assistance pertaining to senior and disabled residents in Wheeling Township and/or and their families
  • Offer community presentations/meet with community groups/attend community fairs/represent Wheeling Township in a marketing/outreach capacity
  • Develop and maintains a network of individuals and organizations affiliated with Wheeling Township senior citizens and residents with disabilities
  • Serve as Home Delivered Meal Program backup

 JOB REQUIREMENTS

  1. Knowledge of - and sensitivity to -- working with older adults and the permanently disabled who may have limitations of hearing, eyesight, mobility or cognitive impairment
  2. Excellent written communication and public speaking/presentation skills
  3. Excellent organization skills
  4. Outstanding attention to detail
  5. Excellent listening skills and compassion for resident/family
  6. Capacity to efficiently, effectively and professionally interface with Township staff, residents and the general public
  7. Ability to drive an automobile and deliver meals to a resident’s door
  8. Ability to lift 15lbs
  9. Availability to work occasional nights/weekends/holidays, as required

 POSITION DETAILS:  

~Determine resident’s/family’s needs through intake and investigation; provide information on external and internal services; provide external/internal referrals and advocacy as needed

~Provide Medicare assistance as a certified SHIP Counselor, with the goal of becoming SHIP Site Coordinator; provide Benefit Access assistance. Attend all relevant Medicare/SHIP/Age Options trainings as necessary

~Provide Medicaid, Benefit Access and RTA redeterminations, advocacy and engagement

~Provide assistance to residents requiring help with ITAC and other government services

~Provide community engagement presentations, including those to local senior facilities, churches, civic groups, etc

~Learn about Home Delivered Meal Program and provide backup assistance in scheduling, planning, meal delivery and volunteer engagement, when needed

 

                                  

QUALIFICATIONS & EXPERIENCE

·         Minimum of 3+ years’ experience in senior services or related field

·         College degree required, ideally in relevant discipline

·         Successfully complete SHIP training within 6 months (if not already certified)

·         Successfully complete CPR training

·         Must pass criminal record background check, including National Sex Offender and fingerprint

·         Must possess good driving record (MVR)

·         Negative pre-employment drug check required

·         Availability to work occasional nights/weekends/holidays, as required

·         Reliable vehicle for community outreach and service projects; valid IL Driver’s License and proof of auto insurance

·         Knowledge of service area and/or capacity to learn quickly

·         Computer skills, including Microsoft Office applications.