Property Manager
4 weeks ago
We are a boutique luxury vacation rental management company looking to add a Property Manager to our team You will will be responsible for a portion of our portfolio with the property care and guest relations.
Responsibilities:
- Oversee the care for multi-million dollar vacation rental homes
- Conduct quality inspections before and after reservations
- Conduct quality inspections on cleaners work and interact with cleaners
- Schedule maintenance tasks with the maintence team for issues found during property inspections
- Schedule vendors for maintence work outside the scope of our maintenance team
- Ensure all work order and repair requests are processed in a timely fashion and to our standard
- Be maintence inclined to conduct minor maintenance work that can be handled without having to escalate to the maintenance team
- Conduct inventory of items in the home that need to be replaced and find replacements
- Plan and implement upgrades that will bring more value to the properties
- Handle guest relations for issues that are escalated from the virtual assistant guest relations team
- Interact with guests in person and build rapport with guests
- Deescalate situations with unhappy guests
- On call after hours for 2-3 days a week (extremely rare this occurs, maybe once every couple of months)
- Attract new clients to the company (very generous commission structure for bringing new properties to the company - $500 per $25k of rental income the property produces is given as a commission annually and is given every year we have the property under our management. There is lots of rooms for growth with this and a quick path to 6 figures in total compensation.)
Qualifications:
- Previous experience in property management or other related fields
- High attention to detail with property inspections
- Maintenance skills in minor property care work
- Customer service abilities and skilled in deescalating guest issues
- Excellent written and verbal communication skills
- Live within a 25 minute drive of Pompano Joe's in Miramar Beach
- The below qualifications are not deal breakers but huge pluses
- Connections with onboarding new properties to the company (refer to commission structure above)
- Connections with vendors in the Miramar Beach area such as cleaners
- The below qualifications are not deal breakers but huge pluses
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