Customer Support Specialist
2 weeks ago
F&G Promotions is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Support Specialist.
Responsibilities:
- Interact with current and prospective customers in a professional and friendly manner, addressing inquiries, providing information about our clients products/services, and offering assistance to ensure their needs are met.
- Facilitate sales presentations to customers with the goal of enrolling them in our clients available services
- Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary.
- Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities.
- Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client interactions and needs.
Qualifications and Skills:
- Previous experience in customer support, client management, or a related field is preferred.
- Exceptional interpersonal and communication skills, both written and verbal.
- Strong problem-solving abilities with a customer-centric approach.
- Proficiency in using CRM software and other relevant tools.
- Detail-oriented with excellent organizational skills.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Empathetic and patient demeanor when dealing with client inquiries and concerns.
Education:
- High school diploma or equivalent; Bachelor's degree preferred.
#Li-Onsite
Powered by JazzHR
tALdGxpkYx
-
Customer Support Specialist
4 days ago
Phoenix, United States S.M.A.R.T. Full timeThe company (SMART) specializes in management software as a service (SaaS). For over 35 years, SMART has been a leader in the education industry delivering cost efficient solutions. Saving the customer's time and increasing productivity through the implementation of our technologies. This position leads to advancement for the individuals who work...
-
Customer Support Specialist
5 hours ago
Phoenix, United States infinite Computing solutions Full time**Job Title: Customer Support Specialist** **Skills Required**: Computer: High-level of PC proficiency and familiarity with a call center environment Must be competent with Microsoft Office suite (Outlook, Excel/Word/PPT, Teams, etc.) Multi-monitors Phone: Conference (multi-line) phone lines Customer Service: Knowledge of customer service principles and...
-
IT Customer Support Specialist
3 days ago
Phoenix, United States Infinite Computing Systems Full time**Position Summary**: **Responsibilities**: Participate in conversations and document concerns regarding identifying trends and resolutions for ADE technology stakeholders related matters. Participate in weekly team huddles and online or in person team meetings when required. Other duties as assigned as related to the position. **Skills...
-
Mobility Support Specialist
1 day ago
Phoenix, United States CALERO Full timeJob DescriptionJob DescriptionSchedule for this role is Sunday through Thursday 11:00am to 8:00pm MSTJob Summary:As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and...
-
Client Support Specialist
11 hours ago
Phoenix, United States Renren Full timeLofty, Inc is a rapidly growing and category-defining SaaS platform that caters to residential real estate agents, teams, and brokerages. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a...
-
Client Support Specialist
Found in: beBee jobs US - 3 weeks ago
Phoenix, Arizona, United States nFocus Solutions Full timeRole Summary We are looking for a tech-savvy Client Support Specialist with a service-based attitude and exceptional problem-solving skills to join our team. This role is a critical part of the company's success and is responsible for driving client satisfaction and retention. The Client Support Specialist works directly with clients to provide support and...
-
Client Support Specialist
Found in: Talent US C2 - 1 week ago
Phoenix, United States One Path Career Partners Full timeWe are hiring for a skilled Client Support Specialist. We are looking for a candidate who is a customer service professional and preferably has call center experience. You will be an initial contact for inbound client requests and will log, document, and notate client conversations/issues. Must have the ability to multitask in a fast-paced environment, have...
-
Helpdesk Support Specialist
3 weeks ago
Phoenix, United States JCO Workforce Solutions Full timeJob DescriptionJob DescriptionDuties & ResponsibilitiesResolves complex technical issues at point of contactUtilizes customer service skills to effectively support a demanding client baseAssists with other department activities as needed, and performs additional duties and responsibilities as assignedCandidate should also be flexible to work overtime as...
-
Outlet Customer Experience Specialist, Advisor
2 weeks ago
Phoenix, United States Best Buy Full time**Outlet Customer Experience Specialist, Advisor - Job Details** **Outlet Customer Experience Specialist, Advisor** Share Job **Overview** Full Time Entry Level Store Associates The Sales Consultant Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will...
-
Cab/hoa-sales Support Specialist
3 days ago
Phoenix, United States First Citizens Bank. Full time**Overview** This position supports Bank products and services in the execution of daily sales activities at an advanced level of service ability. Reviews financial information or participates in client support activities in order to Support client interactions with the business unit. Facilitates the sales process by preparing necessary documentation....
-
CAB/HOA-Sales Support Specialist
5 hours ago
Phoenix, United States First Citizens Bank Full timeOverview: This position supports Bank products and services in the execution of daily sales activities at an advanced level of service ability. Reviews financial information or participates in client support activities in order to Support client interactions with the business unit. Facilitates the sales process by preparing necessary documentation. Ensures...
-
IT Support Specialist
1 week ago
Phoenix, United States Dogtopia Full time**IT Support Specialist** Phoenix, Arizona / Support Office Information Technology / Full-Time - Hybrid At Dogtopia, we have a passion for caring for dogs. Happy, healthy pups are at the heart of who we are. We have created a loving brand with what dogs want and need in mind. We are a franchise system of Dog Daycares with over 183 locations in the United...
-
Air Traffic Control Specialist
Found in: Talent US 2 C2 - 1 week ago
Phoenix, United States Federal Aviation Administration Full timeSummary Serves as a Staff Support Specialist (MSS- I) at an ATC-11 terminal facility. Responsible for tactical, strategic. and administrative support of multiple program areas. Duties Serves as a Staff Support Specialist (MSS- I) at an ATC-11 terminal facility. Responsible for tactical, strategic. and administrative support of multiple program...
-
Customer Service Specialist, Business Care
1 week ago
Phoenix, United States Clearwave Communications Full time** Customer Service Specialist, Business Care** **Job Category****:** Corporate **Requisition Number****:** CUSTO03266 Showing 1 location **Job Details** **Description** Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you will be the go-to contact for our business enterprise level customers. You will...
-
Sr Customer Care Specialist
1 week ago
Phoenix, United States Cox Communications Full timeBecome proficient in all knowledge base requirements to resolve clients needs as efficiently as possible. Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data. Maintai Customer Care, Specialist, Retail, Customer, Client
-
Payroll Customer Service Specialist K
14 hours ago
Phoenix, United States Knight Transportation, Inc. Full timeWork with the Industry Leader! As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with Customer Service Specialist, Customer Service, Payroll, Specialist, Transportation, Retail
-
Desktop Support Specialist
1 week ago
Phoenix, United States Acro Service Corporation Full timeJob DescriptionJob DescriptionWe are seeking a Desktop/Field Support Specialist to join the company, a premier supplier, in Phoenix, AZ USA 85034. While working in this clean, and not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently...
-
HRIS Support Specialist
1 day ago
Phoenix, United States Onni Group Full timeAs a HRIS Support Specialist, you will play a pivotal role in the successful implementation and ongoing support of Workday and other HR Technology solutions. Your primary responsibility will be to provide comprehensive support throughout the implementation process, ensuring smooth transitions and effective utilization of the systems. This role offers an...
-
Sales Support Specialist
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Phoenix, United States eTeam Full timeJob Description: Provides operational and support services to the entire sales organization which could include: inbound order desk, specialized inbound/outbound sales, call center overflow, specialized order/account processing, sales research, reporting and analysis, sales method and policy development, quota setting, credit compliance, inventory...
-
Customer Support Representative
1 week ago
Phoenix, United States SimplyInsured Full timeJob DescriptionJob DescriptionAt SimplyInsured we are on a mission to eliminate fear in health insurance.Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible. We specifically work with small business owners who have the enormous task of purchasing...