Helpdesk Support Specialist

4 weeks ago


Phoenix, United States JCO Workforce Solutions Full time
Job DescriptionJob Description

Duties & Responsibilities

Resolves complex technical issues at point of contact

Utilizes customer service skills to effectively support a demanding client base

Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

Candidate should also be flexible to work overtime as needed

Skills & Competencies

Exceptional customer service skills including the ability to convey highly technical information in easy to understand, non-technical terms

Must be highly productive, able to balance competing priorities and meet all established productivity measures

Ability to adapt to a fast-changing environment

Excellent analytical and problem solving skills

Position also requires the ability to work under pressure to meet strict deadlines


Qualifications & Prior Experience

Candidate must have 3+ years technical support experience in a professional services environment or 7+ years experience providing technical support in a professional services organization

Microsoft Office Specialist certification in MS Word is required, other Office certifications are highly desirable

A+ and Network+ certifications are highly desirable

Prior experience documenting interactions and using an IT ticketing system




  • Phoenix, United States Greenberg Traurig Full time

    Remote Testing copying a current req: Greenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity for a Helpdesk Support Specialist in the Technology Department of our Phoenix or Doral office. We offer competitive compensation and an excellent benefits package. Position Summary The Technical Support Specialist...

  • Helpdesk Test

    4 weeks ago


    Phoenix, United States Greenberg Traurig Full time

    Greenberg Traurig, a global law firm, currently has excellent full-time employment opportunities for Helpdesk Support Specialists in our Doral or Phoenix offices. We offer competitive compensation and an excellent benefits package. Position Summary The Technical Support Specialist provides support for attorneys and business staff in a 24x7 call center...


  • Phoenix, United States JCO Workforce Solutions Full time

    Duties & Responsibilities Resolves complex technical issues at point of contact Utilizes customer service skills to effectively support a demanding client base Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Candidate should also be flexible to work overtime as needed Skills & Competencies...


  • Phoenix, United States JCO Workforce Solutions Full time

    Duties & Responsibilities Resolves complex technical issues at point of contact Utilizes customer service skills to effectively support a demanding client base Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Candidate should also be flexible to work overtime as needed Skills & Competencies...


  • Phoenix, United States Cavco Industries Full time

    At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities for...


  • Phoenix, Arizona, United States SA Technologies Full time

    Role: ATP Support Specialist (Resource)-1306 Estimated Duration: 6+ months Location: Phoenix, AZ Position Description The purpose of this position is to provide support to the Achievement Tutoring Program (ATP) constituents, including education administrators and staff, community members, education partners, and the families of Arizona students. This...


  • Phoenix, United States Virtual Full time

    Responsibilities: Providing IT assistance to staff and employees. Training end-users on hardware functionality and software programs. Resolving user issues effectively and in a timely manner. Monitoring hardware, software, and system performance metrics. Updating computer software as well as upgrading hardware and systems as needed. Documenting...


  • Phoenix, United States Cavco Industries Full time

    At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities for...


  • Phoenix, United States SA Technologies Inc Full time

    Job Description Role: ATP Support Specialist (Resource)-1306 Estimated Duration: 6+ months Location: Phoenix, AZ Position Description The purpose of this position is to provide support to the Achievement Tutoring Program (ATP) constituents, including education administrators and staff, community members, education partners, and the families of Arizona...

  • Support Specialist

    1 week ago


    Phoenix, United States Acro Full time

    Position Description:This customer service position will report to a call center unit with high volume contact with the public and with tasks that frequently change, including, but not limited to answer calls and emails from constituents, provide support to constituents, assist constituents with questions or concerns that are directed towards the agency or...


  • Phoenix, United States The Cavco Family of Companies Full time

    At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities for...


  • Phoenix, United States SA Technologies Full time

    Role: ATP Support Specialist (Resource)-1306 Estimated Duration: 6+ months Location: Phoenix, AZ Position Description The purpose of this position is to provide support to the Achievement Tutoring Program (ATP) constituents, including education administrators and staff, community members, education partners, and the families of Arizona students. This...


  • Phoenix, United States CMI Group Aerospace & Defense Full time

    Job DescriptionJob DescriptionInfor Syteline Support SpecialistOn-Site Location: CMI Group, 3617 E La Salle St, Phoenix, AZ 85040 (This is an in-person, on-site position)Requirement: Must be a US Citizen or Permanent Resident due to ITARClassification: Full Time, exemptDepartment: FinanceIndustry: Aerospace & Defense ManufacturingResponsibilities:Provide...


  • Phoenix, United States S.M.A.R.T. Full time

    **Job description** The company (SMART) specializes in management software as a service (SaaS). For over 35 years, SMART has been a leader in the education industry delivering cost efficient solutions. Saving the customer's time and increasing productivity through the implementation of our technologies. This position leads to advancement for the...


  • Phoenix, United States S.M.A.R.T. Full time

    The company (SMART) specializes in management software as a service (SaaS). For over 35 years, SMART has been a leader in the education industry delivering cost efficient solutions. Saving the customer's time and increasing productivity through the implementation of our technologies. This position leads to advancement for the individuals who work...


  • Phoenix, United States Recovery Innovations Full time

    RI International is the leader in Peer-Powered Support to those in crisis for mental health and substance use. Our Mission is to empower people to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with the Support Specialist, Peer, Behavioral Health, Support, Specialist, Certified, Healthcare


  • Phoenix, United States The Opportunity Tree Full time

    Description: **The Opportunity Tree Mission and Vision** To provide quality individualized services to people with intellectual and developmental disabilities in dynamic and innovative environments. The Opportunity Tree is committed to promoting the development of a society that fully embraces individuals with intellectual and developmental disabilities...


  • Phoenix, United States The Opportunity Tree Full time

    Job DescriptionJob DescriptionDescription:The Opportunity Tree Mission and VisionTo provide quality individualized services to people with intellectual and developmental disabilities in dynamic and innovative environments. The Opportunity Tree is committed to promoting the development of a society that fully embraces individuals with intellectual and...


  • Phoenix, United States Communitybridgesaz Full time

    **Peer Support Specialist - FA1 00147** Phoenix, AZ, USA Req #1077 Wednesday, February 16, 2022 Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis...


  • Phoenix, United States Communitybridgesaz Full time

    **Peer Support Specialist - FA1 00147** Phoenix, AZ, USA Req #1077 Wednesday, February 16, 2022 Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis...