Desktop Support Specialist
4 weeks ago
We are seeking a Desktop/Field Support Specialist to join the company, a premier supplier, in Phoenix, AZ USA 85034. While working in this clean, and not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today
Job Title: Desktop/Field Support Specialist
Duration: 6 -12 Months
Location: Phoenix, AZ USA 85034
Pay Range : $20 to $26 Per hour on W2 basis
The work schedule is Thursday through Monday, 10:00 p.m. to 6:30 a.m. (MST) (3rd Shift)
Desktop/Field Support Specialist
The Desktop/Field Support Specialist provides technical hardware and software support of a complex nature across multiple business systems
MAIN RESPONSIBILITIES
Troubleshoot all information technology issues, including software, hardware, and networking.
Provide after-hours support to airport operations, passengers, and tenants. This would include coordination of after-hours help desk calls, ticket distribution and resolution.
Provide after-hours support to Technology team for change management, projects and system outage resolution.
Provide first level support by troubleshooting and repairing mission critical systems that require 100% uptime.
Preventive and Corrective Maintenance.
Install software updates, create, and deploy images on end user workstations.
Work with vendors and contractors for issues requiring 2nd level support.
MINIMUM QUALIFICATIONS:
A bachelor’s degree in computer science, or a relevant field.
A minimum of two years of experience of after-hours support.
A minimum of two years of experience supporting more than 200 users and computers in a networked environment.
Proficient in Remedy Force helpdesk ticketing system
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.
Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.-
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