Veterinary Client service representative
4 months ago
Job Description:
What will we ask of You? Duties include, but are not limited to:
● Face-to-face communication with clients
● Phone communication with clients
● Email communication with clients
● Greeting clients at the front desk
● Checking patients in/out
● Fostering/coordinating communication between the medical team, client service team, and clients in person, over the phone, and via email ● Scheduling appointments/procedures in-person, over the phone, and via email
● Navigating large volumes of phone calls, emails, and in-person interactions simultaneously.
● Maintaining day-time lobby appearance by cleaning up small “messes” and maintaining a clean personal work area
● Processing cash, credit/debit, and check payment transactions
● Finalizing the end-of-day cash drawer
● Creating precise and efficient medical record entries
● Emailing medical records
● Properly utilizing USDA government resources to ensure a succinct preparation, submission, and approval of travel documents for patients traveling internationally
● Filling, and double-checking already-filled, non-controlled prescription drugs and supplements from our in-house pharmacy as scripted by a doctor
● Periodically (~1/week) examining any items not picked up from our pharmacy or document holdings, and reaching out to the owner to facilitate a timely pick-up, restocking, or appropriate disposal based on their response, or lack thereof
● Triaging phone calls/emails for emergencies vs. non-urgent cases
● Communicating with clear and effective written and verbal communication, sometimes for sensitive/emotional subjects
● Scheduling deliveries and preparing retail items and/or prescriptions purchased by owners to be delivered via our chosen messenger service
● Lift items weighing up to 20lbs
● Stand and/or sit for long periods
● Possible exposure to animal bites and/or interspecies communicable diseases
● Basic computer skills
● Basic phone skills
● Superb interpersonal conflict resolution skill
-
Veterinary Client Service Representative
3 weeks ago
Monrovia, California, United States Best Friends Pet hospital Full timeJob SummaryWe are seeking a highly motivated and organized individual to join our team as a Veterinary Client Service Representative at Best Friends Pet Hospital. As a key player in our organization, you will have the opportunity to make a real impact in the lives of both animals and humans.Key Responsibilities:Provide exceptional customer service to clients...
-
Veterinary Client Service Representative
4 days ago
Monrovia, California, United States Best Friends Pet Hospital Full timeAbout the RoleWe are seeking a highly skilled and compassionate Veterinary Client Service Representative to join our team at Best Friends Pet Hospital. As a key member of our client service team, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesFace-to-face communication with clients to...
-
Veterinary Client Service Representative
2 weeks ago
Monrovia, California, United States Best Friends Pet Hospital Full timeAbout the RoleWe are seeking a highly skilled and compassionate Client Service Representative to join our team at Best Friends Pet Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesClient Communication: Provide face-to-face, phone, and email...
-
Veterinary Client service representative
4 months ago
Monrovia, United States Best Friends Pet hospital Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryDental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insurance The ideal candidate will love to help animals and humans alike. Punctuality is key for this role we believe that if we start on time, our day is on its way to being a success. We want to...
-
Client Service Coordinator
4 months ago
Monrovia, United States Banfield Full timeClient Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...
-
Veterinary Assistant
3 weeks ago
Monrovia, California, United States VCA Animal Hospitals Full timeAbout the RoleWe are seeking a skilled and compassionate Registered Veterinary Technician to join our team at VCA Animal Hospitals. As a key member of our veterinary team, you will play a vital role in providing exceptional patient care and delivering outstanding client experiences.Key ResponsibilitiesSupport our veterinarians and veterinary technicians in...
-
Veterinary Customer Care Specialist
4 weeks ago
Monrovia, California, United States VCA Animal Hospitals Full timeAbout UsAt VCA Animal Hospitals, we recognize that our success is driven by our dedicated and skilled team members. We prioritize the growth and development of our employees, providing opportunities for advancement within our organization.Position OverviewWe are currently seeking a Veterinary Customer Care Specialist to become a vital part of our thriving...
-
Veterinary Technician
2 weeks ago
Monrovia, California, United States VCA Animal Hospitals Full timeAbout the RoleWe are seeking a skilled and compassionate Registered Veterinary Technician to join our team at VCA Animal Hospitals in Monrovia, CA. As a key member of our veterinary team, you will play a vital role in providing exceptional patient care and supporting our doctors and technicians in delivering high-quality medical...
-
Veterinary Customer Care Specialist
4 weeks ago
Monrovia, California, United States VCA Animal Hospitals Full timeAbout UsAt VCA Animal Hospitals, we recognize that our success is built on the dedication and talent of our employees. We prioritize your career advancement and professional growth, offering opportunities to explore new and exciting roles within our organization.Position OverviewWe are currently seeking a Veterinary Customer Care Specialist to become a vital...
-
Veterinary Customer Support Specialist
4 weeks ago
Monrovia, California, United States VCA Animal Hospitals Full timeAbout UsAt VCA Animal Hospitals, we recognize that our success is built on the dedication and talent of our team members. We are committed to fostering a supportive environment that encourages career advancement and professional growth.Position OverviewWe are currently seeking a dedicated client service professional to become a vital part of our thriving...
-
Customer Service Representative
4 days ago
Monrovia, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Respond...
-
Customer Service Representative
2 weeks ago
Monrovia, California, United States Staff My Agency Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping to drive business growth through value-based...
-
Customer Service Representative
2 weeks ago
Monrovia, California, United States Staff My Agency Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance needs.Key...
-
Customer Service Representative
3 weeks ago
Monrovia, California, United States Domino's Franchise Full timeJob DescriptionAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Veterinarian - Animal Health Specialist
2 days ago
Monrovia, California, United States Amerivet Services LLC Full timeAbout UsAt AmeriVet Services LLC, we're dedicated to delivering exceptional veterinary care to pets in Monrovia and surrounding areas. Our team is passionate about improving animal health and fostering strong relationships with pet owners.Job OverviewWe're seeking a skilled and compassionate Associate Veterinarian to join our team. The ideal candidate will...
-
Customer Service Representative
3 weeks ago
Monrovia, California, United States Wine of the Month Club Full timeAbout Wine of the Month ClubWe are a leading subscription box wine club in America, founded in 1972. Our mission is to provide our customers with the perfect wines at the best prices.About the RoleWe are seeking a Customer Service Representative with a passion for wine and a willingness to learn about our products and share that knowledge with our customers....
-
Fitness Sales and Service Representative
2 weeks ago
Monrovia, California, United States 24 Hour Fitness Full timeAbout UsAt 24 Hour Fitness, we are dedicated to creating a healthier, happier world. Our mission is to provide a fitness community that is accessible, affordable, and welcoming to everyone.Job SummaryWe are seeking a highly motivated and enthusiastic Fitness Sales and Service Representative to join our team. As a Fitness Sales and Service Representative, you...
-
Veterinarian - Animal Health Specialist
7 days ago
Monrovia, California, United States Amerivet Services LLC Full timeAbout UsAt AmeriVet Services LLC, we're dedicated to delivering exceptional veterinary care to pets in Monrovia and surrounding areas. Our team is passionate about improving animal health and fostering strong relationships with pet owners.Job OverviewWe're seeking a skilled and compassionate Associate Veterinarian to join our team. The ideal candidate will...
-
Customer Service Representative
2 weeks ago
Monrovia, California, United States Apex Solutions Full time**About Apex Solutions**We are a leading provider of innovative solutions and services, dedicated to delivering exceptional results to our clients.**Job Summary**We are seeking a highly motivated and customer-focused individual to join our sales department as a Customer Advisor. As a key member of our team, you will be responsible for providing top-notch...
-
Veterinary Receptionist
4 months ago
Monrovia, United States Banfield Pet Hospital Full timeIf you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Opening Statement The Client Care Associate’s primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony...