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Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding our products and services
- Handle customer complaints and concerns in a fair and respectful manner
- Work collaboratively with other team members to achieve sales and customer satisfaction goals
- Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements
- Must be 18 years of age or older
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
Work Environment
As a Customer Service Representative, you will work in a fast-paced and dynamic environment, interacting with customers and colleagues on a daily basis. You will be required to stand for long periods, lift up to 25 pounds, and move quickly and efficiently around the store.
Benefits
We offer a competitive salary and benefits package, including opportunities for advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
