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Customer Service Representative

2 months ago

Monrovia, California, United States Apex Solutions Full time

**About Apex Solutions**

We are a leading provider of innovative solutions and services, dedicated to delivering exceptional results to our clients.

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our sales department as a Customer Advisor. As a key member of our team, you will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.

**Key Responsibilities**

  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to provide seamless support and ensure client satisfaction
  • Develop and maintain strong relationships with clients to drive business growth and retention
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance
  • Contribute to the development of new business opportunities and partnerships

**Requirements**

  • Previous experience in customer-facing roles, preferably in sales or account management
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
  • High level of integrity, professionalism, and discretion when handling sensitive information

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance