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Front Desk Attendant

3 months ago

Billings Metropolitan Area, United States Kelly Inn Full time
Job DescriptionJob Description

We are currently seeking a motivated and friendly Front Desk Attendant to join our team. As a Front Desk Attendant, you will be the first point of contact for our guests and have a critical role in ensuring their stay is memorable and enjoyable.

Shifts will vary between 7-3pm and 2-10pm.

Responsibilities:

  • Greet and welcome guests with a warm and friendly demeanor
  • Register guests and assign rooms, accommodating special requests whenever possible
  • Provide information about hotel amenities, local attractions, and directions to assist guests
  • Handle guest check-ins and check-outs efficiently, ensuring accurate billing and payments
  • Assist guests with inquiries and resolve any issues promptly and courteously

Requirements:

  • Excellent communication and interpersonal skills
  • Great customer service skills - ability to anticipate and fulfill guest needs
  • Ability to handle multiple tasks simultaneously and prioritize accordingly
  • Attention to detail and strong organizational skills
  • Proficiency in operating computer systems and standard office software

If you have a passion for service excellence and enjoy working in a fast-paced, dynamic environment, this may be the perfect opportunity for you.



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