Current jobs related to Office Representative. Customer Service - Columbia - Megan O'Connell State Farm

  • Customer Service Representative

    3 weeks ago

    Columbia, Maryland, United States Service Experts Full time

    Customer Service RepresentativeAt Service Experts, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Answer incoming phone calls from customers and assist...

  • Customer Service Representative

    3 weeks ago

    Columbia, South Carolina, United States Watsontown Brick CO Full time

    At Watsontown Brick Company, we're looking for a skilled Customer Service Representative to join our Office Operations team.As a key member of our team, you'll be responsible for answering phone calls, entering data into our SAP computer system, and assisting customers with their brick and stone needs.We're seeking a bi-lingual candidate with 2-5 years of...

  • Customer Service Representative

    3 weeks ago

    Columbia, South Carolina, United States First Farmers Bank Full time

    Job Title: Customer Service RepresentativeJob Summary:First Farmers Bank is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through telephone, chat, and text. You will assist customers with their inquiries, resolve issues, and...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States TEKsystems Full time

    Job Title: Customer Service RepresentativeThe Bilingual Call Center Representative is a key member of the back-office support team for our Automated Traffic Safety Enforcement program. This role requires a high degree of efficiency, dependability, reliability, and accountability.Responsibilities:Answer inbound calls and provide customer service and clerical...

  • Customer Service Representative

    3 weeks ago

    Columbia, South Carolina, United States Mosquito Joe of Charleston and Columbia Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at Mosquito Joe of Charleston and Columbia. As a CSR, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesManage and...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Megan O'Connell State Farm Full time

    Job OverviewMegan O'Connell State Farm is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our office, you will play a vital role in providing exceptional service to our clients and supporting the sales team.Key Responsibilities:Provide prompt and accurate service to clients,...

  • Customer Service Representative

    3 weeks ago

    Columbia, South Carolina, United States Lose Design Full time

    About the JobWe are seeking a Customer Service Representative to deliver exceptional customer service, maximise customer satisfaction, and build and improve customer relationships.Lose Design, a multi-disciplinary design firm, is looking for a dynamic and organised individual to join our office and help serve existing clients in the area and expand our...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States Sunrise Systems Inc Full time

    Job Title: Customer Service Representative Job ID: 24-04752 Location: Columbia, SC Duration: 06 months’ contract on W2 with possible for FTE Description: Job Schedule-Some Saturday hours may be required. Job Schedule-First three months in office 40 hours a week, then a hybrid 3/2 schedule can be worked out if worker is completely...

  • Customer Service Representative

    3 weeks ago

    Columbia, South Carolina, United States The Glass Guru of Columbia Full time

    Customer Service Representative Job DescriptionAt The Glass Guru of Columbia, we prioritize exceptional customer service. We're seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This part-time position offers the opportunity to grow into a full-time role, with benefits including paid holidays and a paid...

  • Customer Service Representative

    3 weeks ago

    Columbia, Missouri, United States The Job Center Staffing Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Job Center Staffing. As a Customer Service Representative, you will be the first point of contact for customers across various channels, including phone, email, web, social media, and chat. Your primary responsibility will be to provide exceptional customer...

  • Insurance Customer Service Representative

    4 weeks ago

    Columbia, Tennessee, United States State Farm Insurance Full time

    Job Title: Office RepresentativeAt State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team.Key Responsibilities:Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner.Process insurance policy changes and updates, ensuring accuracy and...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Workplace Options Full time

    Job Opportunity: Customer Care RepresentativeAt Workplace Options, we are seeking a skilled Customer Care Representative to join our team. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients and their families.Key Responsibilities:Provide timely and effective customer service through...

  • Customer Service Representative

    1 month ago

    Columbia, Missouri, United States MidAmerica Bank Full time

    Job SummaryMid America Bank is seeking a highly skilled Customer Service Representative to join our team in Columbia, Missouri. As a key member of our branch, you will be responsible for providing exceptional customer service, opening new deposit accounts, and promoting our bank's products and services.Key ResponsibilitiesAcquire and maintain knowledge of...

  • Customer Service Representative

    3 weeks ago

    Columbia, Maryland, United States The Heico Companies Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Heico Companies. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Columbia, Missouri, United States MidAmerica Bank Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Mid America Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Acquire and maintain knowledge of...

  • Customer Service Representative

    4 weeks ago

    Columbia, Maryland, United States Service Experts Full time

    Customer Service Specialist Job DescriptionJob Summary: We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Service Experts. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Columbia, Missouri, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.Key ResponsibilitiesProvide outstanding customer service through...

  • Customer Service Representative

    3 weeks ago

    Columbia, Missouri, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.Key ResponsibilitiesProvide outstanding customer service via phone...

  • Bilingual Customer Service Representative

    3 weeks ago

    Columbia, South Carolina, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at TEKsystems. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our members, answering general inquiries, and performing account maintenance via phone or email channels.Key...

  • Customer Service Representative

    4 weeks ago

    Columbia, Maryland, United States Service Experts Full time

    Job Title: Customer Service SpecialistAt Service Experts, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...

Office Representative. Customer Service

4 months ago

Columbia, United States Megan O'Connell State Farm Full time
Job DescriptionJob Description

Do you enjoy helping others? Do you have a knack for being organized and detailed? Are you looking for a rewarding long-term position?

I am hiring an additional support role for to assist myself, the sales team and help with all the behind scenes requests and duties of the office.

Megan O’Connell State Farm is a locally owned insurance agency. The office has earned several awards and is a growing agency with big dreams. The office is fast paced, goal oriented with an upbeat environment.

Come join our in-office-family No insurance experience is necessary.

Duties and Responsibilities:

-Provide prompt, accurate, friendly service by responding to inquiries from existing policyholders regarding insurance policy changes, billing questions, mailing forms, attaching forms, etc.

-Assist with handling delegated emails, checking voicemails, returning calls.

-Obtain information from existing clients on behalf of State Farm Corporate to keep policy information and discounts up to date.

-Set appointments for owner and other office representatives with existing customers. Text appointment reminders, upload appointment notes.

-Assist sales team: handling document requests, reaching out to State Farm Corporate for specific customer follow ups, assist with opportunity recognition

-Provide excellent customer service to exceed and enhance a customer’s experience by being able to explain differences in policies

Requirements:

  • Will have to obtain insurance license: will explain during phone interview.
  • Associates Degree or higher preferred
  • Tenure in previous positions
  • Reliable
  • Excellent communication skills: Strong attention to detail and accuracy. Impeccable written and verbal communication skills and a clear, thoughtful, and professional demeanor in all interactions
  • Ability to multi-task: Handle a large quantity of inbound calls, emails and follow up tasks
  • Highly organized & reliable: Ownership of the process and the drive to deliver high quality work consistently
  • Strong problem analysis and resolution skills
  • Ability to plan and organize work to ensure deadlines are met
  • Ability to research issue and gather relevant information
  • Strong follow-up skills-not a procrastinator
  • Ability to switch priorities and multi-task
  • Enjoy talking with people
  • Positive Attitude
  • Quick learner
  • Service-Oriented Personality - Willingness to go above and beyond to create positive relationships and to help clients
  • Problem Solving
  • Time Management -Ability to handle work from multiple stakeholders in a fast-paced, deadline-driven environment with a strong ability to prioritize and re-prioritize work on a day-to-day basis

Pay and Benefits:

  • Salary: $40k-$50k
  • Bonuses
  • Benefits
  • Growth potential and advancement
  • Pay raises based on performance