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Collection Specialist
2 months ago
- Monitor and maintain client accounts regularly to identify past due accounts.
- Contact customers regarding their outstanding invoices to ensure collection of payments.
- Maintain accurate and up-to-date collection records and documentation.
- Generating BI-Weekly A/R statements.
- Assist the controller in preparation of weekly cash projections.
- Participate in bi-weekly meetings with the controller to review client accounts and collections activities.
- Work closely with the A/R team to resolve any discrepancies or issues related to cash application.
- Build and maintain positive relationships with customers, understanding their needs and addressing any concerns related to collections.
- Provide exceptional customer service by responding to inquiries and requests promptly and professionally.
- 3 years of collection and customer support experience.
- Excellent communication (verbal, written, listening) and communication skills.
- Must be extremely well organized with outstanding attention to detail and follow-through.
- Ability to work independently and as part of a group.
- Excellent time management skills with a proven ability to meet deadlines.
- Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Vlookup, Pivot Tables, Tables.
- Experience with Sage 300 accounting software a plus.
Benefits: ASG offers a comprehensive benefits package including:
- Paid Leave - 10 vacation days, 1 personal day and 5 sick days per year, as well as 12 company-paid holidays per year. We also offer Paid Maternity Leave for eligible employees.
- Insurance - Employees (and their eligible dependents) can enroll in our medical, dental, and vision plans, as well as voluntary plans, short-term disability and supplemental life/AD&D insurance. Employees will be enrolled in company-paid life/AD&D and long-term disability Insurance coverage.
- Retirement Plan - Eligible employees can participate in our 401(k), which offers matching employer contributions (up to 4%).
To apply for this position, please your resume and cover letter to (include the job title in the subject of the email):
ASG Human Resources Department
Email: Jesenia.Rodriguez@asghq.com
Equal Employment Opportunity
ASG is committed to employ, in its best judgment, the most suitable candidates for approved positions while engaging in recruitment and selection practices that are in compliance with all applicable employment laws. We are an equal opportunity employer: women, minorities, veterans and persons with disabilities are encouraged to apply. About ASG: Associated Supermarket Group provides retail solutions to independently owned grocery stores in the Northeast and mid-Atlantic regions, providing distribution, marketing, merchandising, promotional services, and store financing. A relationship with ASG allows independently owned and operated stores to take advantage of the economies of scale normally available only to larger supermarket chains. ASG’s supermarket banners include Associated, Associated Fresh, Compare, Compare Fresh, Met Foods, Met Fresh, Metropolitan City Market, Pioneer and other independently named stores.
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