Onsite Account Manager
3 weeks ago
The position of an Onsite Account Manager is a highly trustworthy position responsible for providing direct oversight to the performance of work as defined by the individual contract requirements.
Responsibilities
- Achieve high levels of customer satisfaction
- Measure and report the effectiveness of warehousing activities and employee performance
- Communicate job expectations and coach employees
- Maintain effective communication with the Customer (Point of Contact), with Human Resources staff and with Contract Manager.
- Interface with customers to answer questions or solve problems
- Keep log of active employee rosters
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices
Qualifications
- Proven work experience as a Warehouse On-site Account Manager
- Highly effective supervisory skills and techniques
- Knowledge of warehouse software packages and MS Office proficiency
- Ability to input, retrieve and analyze data
- Hands-on commitment to getting the job done
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
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