Account Manager

4 weeks ago


Memphis, United States Adams Keegan Full time

Senior Account ManagerOur client is a well-established insurance brokerage firm specializing in employee benefits. They provide exceptional service to clients and foster a collaborative work environment.As a Senior Account Manager, you will be a key liaison between our clients and our internal teams. Your primary responsibility will be to manage complex employee benefits accounts, ensuring client satisfaction and retention.ResponsibilitiesClient Relationship Management:Serve as the day-to-day contact for assigned employee benefits accounts.Understand client needs, objectives, and challenges.Provide proactive support and address inquiries promptly.Account Maintenance:Coordinate renewals, open enrollments, and plan changes.Collaborate with carriers and vendors to ensure seamless service delivery.Monitor compliance with regulations and industry standards.Problem Resolution:Address client concerns and resolve issues promptly.Advocate for clients within the organization.Sales Support:Process applications, payments, and enrollments.Assist in proposal development and presentations.Data Management:Maintain accurate records, reports, and documentation.Utilize agency management systems effectively.QualificationsCurrent life and health insurance license in the state of employment.3+ years of experience in insurance brokerage.Bachelor's degree preferred.Strong understanding of employee benefits.Excellent communication and presentation skills.Intermediate software experience, including Microsoft Office Suite.BenefitsHybrid ScheduleHealth InsurancePaid Time Off401k


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