Account Manager

2 weeks ago


Memphis, United States Adams Keegan Full time
Job DescriptionJob Description

Senior Account Manager


Our client is a well-established insurance brokerage firm specializing in employee benefits. They provide exceptional service to clients and foster a collaborative work environment.


As a Senior Account Manager, you will be a key liaison between our clients and our internal teams. Your primary responsibility will be to manage complex employee benefits accounts, ensuring client satisfaction and retention.



Responsibilities

Client Relationship Management:

  • Serve as the day-to-day contact for assigned employee benefits accounts.
  • Understand client needs, objectives, and challenges.
  • Provide proactive support and address inquiries promptly.


Account Maintenance:

  • Coordinate renewals, open enrollments, and plan changes.
  • Collaborate with carriers and vendors to ensure seamless service delivery.
  • Monitor compliance with regulations and industry standards.


Problem Resolution:

  • Address client concerns and resolve issues promptly.
  • Advocate for clients within the organization.


Sales Support:

  • Process applications, payments, and enrollments.
  • Assist in proposal development and presentations.


Data Management:

  • Maintain accurate records, reports, and documentation.
  • Utilize agency management systems effectively.



Qualifications

  • Current life and health insurance license in the state of employment.
  • 3+ years of experience in insurance brokerage.
  • Bachelors degree preferred.
  • Strong understanding of employee benefits.
  • Excellent communication and presentation skills.
  • Intermediate software experience, including Microsoft Office Suite.



Benefits

  • Hybrid Schedule
  • Health Insurance
  • Paid Time Off
  • 401k



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