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Shift Lead at AFTERS ICE CREAM Cerritos
2 months ago
Afters Ice Cream in Cerritos, CA is looking for shift lead. A shift lead is an individual who continually looks for opportunities to learn and improve themselves and the store, whilst upholding company standards. Shift leads must lead by example and be able to have professional interactions with customers and workers.
Responsibilities
- Interact regularly with customers ensuring a positive experience
- Coordinate and facilitate staff member's tasks to ensure timely execution
- Train and develop new team members to company standard
- Accurately process and reconcile shift payment transactions
- Motivate staff while working towards one goal
Qualifications
- Outgoing and engaging personality
- Strong communication and listening skills
- Able to resolve conflicts quickly and efficiently
- Experience in a leadership role is a definite plus
- Previous employment experience preferred
- Excellent communication and adaptation skills
- Minimum of 4 shifts/week
- Open availability
We are looking forward to hearing from you.