Training Manager

2 weeks ago

Port Washington, United States Sandata Technologies LLC Full time
Job DescriptionJob Description

Training Manager

Sandata Technologies is the leading supplier of technology solutions for the national Homecare industry. Sandata is uniquely positioned as a software technology vendor serving both Payers and Providers in this growing segment of the healthcare market. Sandata's solutions provide a strong Value Proposition for our clients, including compliance, transparency, efficiency, and cost savings. The Sandata solution has been implemented by thousands of homecare agencies nationwide, is leveraged by national MCOs, and has been selected by numerous state Medicaid agencies to ensure their compliance with the federal mandate to implement Electronic Visit Verification (EVV). The company has a national footprint and is one of the largest technology vendors for the Medicaid homecare industry.

The Training Manager works across many departments and with many stakeholders to ensure that the training developed by the organization meets the needs of each function and is aligned with the goals of the business. The Training Manager is expected to be a strategic thinker with fantastic organizational and time management skills, excellent research skills, the ability to multitask and adapt in a fast-paced environment.

To ensure success, the Training Manager needs to understand Sandata's business operation and decision-making processes and have a keen interest in producing targeted and tangible results. This role requires an innovative, strong decision-maker and outstanding facilitator of learning and change.

What you will do:

  • Manage the technologies and technical personnel required to develop, manage, and deliver external and internal training.
  • Identify and assess the training needs of the organization through consultation with other departmental managers.
  • Implement effective and purposeful training methods that address specific business needs.
  • Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
  • Assess employees' skills, performance and productivity to identify areas of improvement.
  • Effectively communicate with team members and management.
  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
  • Keep abreast of training trends, developments, and best practices.
  • Obtain and maintain an understanding of the company's objectives and goals.
  • Identify future training needs and assist in creating curriculum to facilitate that training
  • Produce level of effort and cost estimates for training work in response to external Requests for Proposals, Change Orders, etc.
  • Oversee Training Workstream activities for implementation of EVV services.
  • Optimize training processes for efficiency.
  • Occasionally conduct training sessions if needed.
  • Ensure security of personal health information (PHI) and report any violations or observations to management.

What you bring:

  • Proficient in MS Office and MS Teams
  • Knowledge of learning and development best practices
  • A minimum of 3+ years' experience in training program development and management
  • Strategic and creative mindset
  • Excellent leadership skills
  • Excellent written and oral communication skills
  • Critical thinker with innovative problem-solving skills
  • At least a bachelor's degree in education, human resources or a related discipline
  • Must be a self-starter and a team player
  • The position is work-from-home although travel for on-site training sessions may become necessary and involve overnight stays

Sandata employees enjoy the following benefits:

  • Medical, dental, and vision coverage
  • Flexible Spending Account for health and dependent care
  • Life insurance
  • 401(k) Plan
  • Aflac STD, LTD, Critical Illness, Hospital, and Accident insurance
  • Employee Assistance Program
  • Tuition reimbursement
  • Paid vacation and holidays
  • Employee discounts and company perks
  • Casual work environment
  • Remote work
  • Frequent employee events and fun social clubs

Interview Process:

  • 30-minute video meeting with the W/Hiring Manager (SVP, Of Customer Enablement)
  • 30-minute video meeting with the (Panel/Customer Enablement Team)

Sandata Technologies is an Equal Opportunity Employer M/F/Disabled/Vet

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