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Referral Coordinator

4 weeks ago

Hot Springs, United States Reach Therapy Services Llc Full time
Job DescriptionJob DescriptionBenefits:
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

We have an immediate opening for a referral coordinator to join our team at REACH Therapy Services in Hot Springs, Arkansas.

Reach Therapy Services has locations in Conway, Searcy, and Hot Springs where we provide pediatric occupational therapy, physical therapy, speech therapy, and ABA services. We pride ourselves on being a very supportive and collaborative clinic. Youll find very strong teamwork and communication between our clinic directors, providers, referral coordinators, and billing specialists.

We offer competitive pay rates, benefits, and an enjoyable work environment. Bilingual candidates who speak Spanish are encouraged to apply.

Key responsibilities include:

  • Medical record management
  • Processing referrals
  • Updating prescriptions
  • Providing customer support both in person and over the phone
  • Greeting and checking in patients
  • New patient intake coordination
  • Managing phone calls and correspondence (e-mail, letters, packages, etc.)
  • Coordinating schedule changes
  • Verifying insurance benefits with carriers
  • Reviewing insurance coverage and patient financial responsibility with caregivers of new patients
  • Learn and understand various funding options available for families
  • Educate families and assist with applying for these funding options
The ideal candidate will display strong skills in:

  • Time management, organization, and prioritization
  • Attention to detail & accuracy
  • Verbal and written communication skills
  • Teamwork and relationship building
  • Flexibility to work well both independently and as a member of a team
  • Results-oriented, self-motivated
  • Working knowledge of EMR systems
  • Strong computer and keyboard skills which includes MS Word, Excel, and Outlook
  • Excellent interpersonal and communication skills (both written and oral) when working with patients or co-workers
  • Excellent customer services skills to interact with patients in a positive, cooperative, and courteous manner
Experience:

  • EMR/EHR system (required)
  • Computer use (required)
Job Type: Full-Time

Schedule:

  • Monday to Friday, hours flexible
Education:

  • High School Diploma, GED