Patient Referral Specialist

2 weeks ago


Hot Springs National Park, Arkansas, United States Reach Therapy Services Llc Full time
Job Overview

We are seeking a dedicated Referral Coordinator to become a vital part of our team at Reach Therapy Services LLC. This role is essential in ensuring smooth operations within our clinic, providing support for our patients and healthcare providers.

Key Responsibilities
  • Manage and maintain medical records efficiently.
  • Process and track patient referrals accurately.
  • Update and manage prescriptions as needed.
  • Deliver exceptional customer support both in-person and via phone.
  • Welcome and check in patients upon arrival.
  • Coordinate new patient intake procedures.
  • Handle phone communications and correspondence effectively.
  • Facilitate schedule adjustments as required.
  • Verify insurance benefits with relevant carriers.
  • Review insurance coverage and discuss financial responsibilities with caregivers.
  • Understand and communicate various funding options available to families.
  • Assist families in applying for available funding options.
Qualifications

The ideal candidate will possess:

  • Strong time management, organizational, and prioritization skills.
  • High attention to detail and accuracy.
  • Excellent verbal and written communication abilities.
  • Ability to work collaboratively and build relationships.
  • Flexibility to work independently and as part of a team.
  • Results-driven and self-motivated attitude.
  • Familiarity with EMR systems.
  • Proficient computer skills, including MS Word, Excel, and Outlook.
  • Outstanding interpersonal skills for patient and coworker interactions.
  • Exceptional customer service skills to ensure a positive experience for patients.
Experience Requirements
  • Experience with EMR/EHR systems (required).
  • Proficient computer usage (required).
Job Type

This is a full-time position with a flexible schedule from Monday to Friday.

Education

A High School Diploma or GED is required.



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