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Food & Beverage Supervisor

3 months ago


Hood River, United States Columbia Gorge Hotel Hood River, OR Full time
Job DescriptionJob DescriptionPOSITION DESCRIPTION

 

Position Title:    f&b sUPERVISORManager                                          Reports To:    General Manager

 

Department:      Food & Beverage                                                            Date:               FEBRUARY 2024

 

Position Summary:  

Responsible for the overall management and direction of front of the house Food and Beverage operatios.

 

Supervision Received:

Supervision is received from the General Manager.

 

Essential Functions:

 

  • Ensures Operating Results are achieved in Lounge, restaurant and catering.  These results include but are not limited to the following:
  • Knowledgeable, consistent and engaging service
  • Clean and well maintained facility
  • Merchandising standards to include music, lighting, table ware, uniforms, etc.
  • Ensures Staffing Results are achieved in both the restaurant and catering.  These results include but are not limited to the following:
  • Recruitment, selection and scheduling of a high quality staff
  • Thorough orientation, training and development of all staff
  • Ongoing performance evaluation and on-the-floor coaching of all staff
  • Appropriate progressive discipline procedures take place for all staff
  • Ensures Financial Results are achieved for both the restaurant and catering.  These results include but are not limited to the following:
  • Sales and Guest counts increase annually
  • Annual gross operating profit is maximized
  • Performs all necessary administrative functions for the business.  These functions include but are not limited to the following:
  • Maintain the accuracy of POS system
  • Reports all potential safety hazards to the General Manager immediately
  • Ensures sanitation and safety programs meet regulatory OSHA standards and best practices
  • Complies with all policies and procedures set forth by the Columbia Goge Hotel and Spa Employee Handbook
  • Maintains and builds positive relationships within the property, community and industry to include:
  • Strengthens strategic alliances with food, wine and hospitality industry partners
  • Represents the restaurant in a positive and friendly manner at all times, including participation in trade association meetings and special events
  • Conducts self in a professional manner at all times

Secondary Functions:

  • Performs all other duties as assigned

 

Qualifications:

Position requires minimum of five years experience in high quality food and beverage operations, one year of management experience and a high school diploma. Other requirements include:

 

  • Ability to plan, organize and direct the activities of a group of employees.
  • Ability to develop an effective working relationship with other managers and supervisors.
  • Ability to multi-task and work well under pressure.
  • Working knowledge of Windows, Word and Excel.
  • Ability to solve problems and deal courteously and tactfully with employees and the general public.
  • Ability to work varied shifts.
  • Ability to stand for an entire shift.
  • Ability to work with minimum supervision.
  • Knowledge of POS system.
  • Possession of strong verbal and written communication skills.
  • Ability to organize and prioritize to meet deadlines.
  • Ability to read and follow both verbal and written instruction.
  • Ability to work as part of a team
  • Ability to obtain necessary permits to work in the State.

Working Conditions:

This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation.

Walking:          40%

Standing:         25%

Sitting:            15%

Bending:         10%

Lifting:            10% / up to 50 lbs.

                        100%