Regional Asset Manager

Job DescriptionJob Description:

Regional Asset Manager The Housing Authority of the City of Camden (HACC) is seeking a full-time Regional Asset Manager as part of the Public Housing Program. Join our team today and immerse yourself in a rewarding career for years to come The Asset Management Department is responsible for effectively managing over 1,419 units owned and operated by the Housing Authority and is responsible for the centralized screening and selection of the Housing Authority's public housing residents. The services provided above assist low-income families and individuals who may include the homeless, elderly or disabled. All activities must support HACC’s mission, strategic goals, and objectives. This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals. The ideal candidate for this role should have superior organizational skills, great attention to detail and motivational qualities. Salary range: Negotiable Successful candidates will be subject to satisfactory drug and criminal background screenings before hiring. Please note that we are an equal employment opportunities employer. Required Qualifications and Education:The minimum educational qualification required to be a Regional Asset Manager is a graduate from an accredited college or university with a Bachelor's degree in Real Estate, Business, Finance or Accounting is required: Advanced degree strongly preferred. A minimum of ten (10) years’ experience in housing authority, private real estate asset management, or multi-family housing experience, or any equivalent combination of education and experience. Advanced degree strongly preferred. Must have experience in Asset Management, portfolio management, and project management. Background in community development is highly desirable. An equivalent combination of education and experience may be considered. Must possess at least one (1) of the following three (3) certifications when hired or promoted, and must possess all three (3) certifications within twelve (12) months of placement. All certifications must be acquired within 18 months: Rental Assistance Demonstration (RAD) CertificationPH Management CertificationLow Income Housing Tax Credit Specialist Certification Working knowledge of applicable HUD rules and regulations and HACC policies and collective bargaining agreements.Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public. Other desirable qualifications include; knowledge of complex private and public debt financing and equity for typical affordable housing development projects; experience with and knowledge of design issues and construction materials and methods; capacity to manage multiple projects independently. Must possess a valid driver’s license and be insurable under the Housing Authority’s plan. The Housing Authority of the City of Camden offers a competitive starting salary. Interested and qualified candidates may apply in confidence by submitting a cover letter, resume and compensation requirements to the Career Center located in the ADP link below. HOUSING AUTHORITY OF THE CITY OF CAMDEN JOB DESCRIPTION POSITION TITLE: Regional Asset Manager DEPARTMENT: Asset Management REPORTS TO: Deputy Executive Director Employment Status: Regular Full-time 40 hours per week Union Status: Non Union FLSA Status: Non-Exempt SUMMARY: This position supports Asset Management and the Deputy Executive Director, or their designee, in the comprehensive management of Housing Authority properties, concentrating on overall property management functions (maintenance and upkeep, environmental systems, grounds, and fiscal administration). As needed, position assists in all department activities. Under the direct supervision of the Deputy Executive Director the Regional Asset Manager is responsible for managing the daily operations of all of the Housing Authority developments. The Regional Asset Manager position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of responsibility, creativity, vision, accountability, technical aptitude and diplomacy. The incumbent will perform functions of a technical nature and routine office tasks. The Regional Asset Manager, effectively oversees and manages all operations and programs at multiple public housing developments within the HACC to ensure that the properties remain financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. The incumbent will work with both internal and external teams to develop, implement and monitor strategic plans targeted at maximizing portfolio performance. Daily tasks include but not limited to meeting performance goals and collects, processes, analyzes and coordinates necessary data for the Asset Management Department and Housing Authority programs. Coordinates communication between Property Managers for both Private and Public Housing Sites, Maintenance and the Executive staff, reviews and analyzes departmental administration, objectives, efficiency, effectiveness, collects and inputs data and statistical information, as well as, other duties as assigned and/or as required to effectuate departmental objectives and goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.Supports all Housing Authority departments in position’s capacity.Manages property portfolio to achieve overall HACC quality, occupancy, cost and revenue goals. Provides overall portfolio analysis and risk mitigation activities to the Executive Director or their designee.Manages overall property functions for Housing Authority properties to include maintenance and upkeep of all buildings, environmental systems and grounds, and total financial administration. Partners with internal and external resources to maintain high levels of property performance and standards.Obtains timely reports from property management operations, constructions activities, and develops watch list for each site to ensure compliance with HACC operational goals. Analyzes data for quality and sufficiency, conducts quarterly evaluations of the entire portfolio, prepares recommendations for internal watch-list, and prioritizes actions. Provides monthly report to Deputy Executive Director on each property’s status to meet PHAS/MASS requirements. Prepares various reports required by the housing authority and the U.S. Department of Housing & Urban Development (HUD) including MASS certification and coordinating all other PHAS related responsibilities, including but not limited to coordination of REAC Inspections. Reviews and approves detailed goals for each property. Ensures property level goals support overall HACC portfolio goals.Evaluate capital improvements that will enhance the value of the portfolio.Ensures all housing communities are maintained and managed in compliance with prescribed health and safety conditions. Ensures exterior and grounds of properties are visually attractive and safe.Directs, supervises, and leads property management staff. Maintains performance standards. Oversees time and attendance of direct reports and addresses performance concerns. Trains and coaches property management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Initiates any corrective steps to modify or correct performance problems.Maintains positive management/resident relations through the resident association officers and members. Meets regularly with property managers, resident association and members to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.Ensures the development and maintenance of consistent inspection schedules for the community facilities and grounds with each property manager maintenance superintendent. Helps identify improvement areas and provides assistance in developing measurable plans of action for accomplishing the work. Exercises prudence in budget planning in accordance with Asset Based Budgeting and administration.Oversees the continued monitoring of unit interior inspections to ensure adherence to an annualized schedule that complies with established HACC policies and procedures.Trains and mentors on-site staff to follow established Housing Authority policies and procedures when dealing with unit residents. Ensures policies and procedures comply with legal precedent and cases regarding residents and violations of lease terms and provisions.Monitors availability of specialized maintenance services or contractor-provided services to decrease maintenance wait time and increase unit turnaround. Maintains a vacancy preparation / control schedule that complies with HACC established unit turnaround time. Uses needs assessment and budget availability to maximize maintenance dollars.Oversees the development of site operating budgets in conjunction with each property manager for review by the Chief Financial Officer and Deputy Executive Director. Monitors the actual versus budgeted expenditures for all sites monthly to ensure budgetary control. Work with property managers to develop, review, revise and approve property budgets and capital plans. Ensures that all property sites meet established PHAS indicators. Prepares correspondence dealing with housing developments and programs. Establishes and maintains essential records and files. Updates and maintains the Housing Authority’s Annual/5-year Plan, including coordinating and conducting hearings/meetings. Researches, coordinates and develops program cyclical functions/requirements, including but not limited to flat rents, utility allowances, etc. Analyzes operational problems brought to light through studies and requests and conducts hearings for various agency plans and complies and interprets data including monitoring, implementing and distributing HUD and other related mandates, regulations, and updates (i.e. Fair Housing, PIH Notices, etc.). Performs Quality Control (QC) Field Inspections in order to assure accuracy of the monthly PPRs and holds AMPs accountable to the same. Assists in monitoring and coordinating activity related to the HUD Secured Systems, EIV, and IMS-PIC data. Assesses new administrative ideas and approaches and keeps the housing authority informed of changes as it relates to changes affecting the public housing program with reporting methods to the Public Housing Assessment Systems (PHAS) and MASS certification. Attends board meetings, conferences, trainings and seminars. Demonstrate the ability to make effective, decisive, performance-driven, management decisions within a fiscally challenging environment. Assume a critical leadership role in a position with ever-increasing responsibilities and “24/7” demands in regard to emergency calls, etc. Experience with Mixed-Finance Public Housing Developments, Rental Assistance Demonstration (RAD) and Low Income Housing Tax Credits (LIHTC). Represent the HACC with professional integrity and sound judgment. Apply developed written and oral communication skills and strong knowledge of HUD rules and regulations pertaining to public housing and all applicable HACC policies, procedures, union contracts rules and administrative practices. Review applications for new employee hire, participate in the interview process and make recommendations for new hire(s). Effectively supervises the site-based and other assigned staff so that the measurable objectives listed above are met. Provides clear direction and guidance on staff assignments. Completes annual, written, employee performance evaluations. Must be able to make decisions on staff needs based upon the site’s budget, including working with the HACC Human Resource Department. Assist in enforcing HACC policies, including existing local collective bargaining agreements for represented employees. Responsible for the overall positive curb appeal and marketability of the property and oversees the maintenance of all facilities, buildings, and grounds to ensure compliance with UPCS. Routinely, often daily, tours the site to inspect grounds and buildings. Must address deficiencies within a timely fashion. Oversees site-based waiting list and all necessary requirements for processing of new admissions and performs new move-in orientations. Conducts applicant hearings, when applicable. Oversees the annual reexamination of resident household income to determine monthly rental payments, aggressively monitoring all monies owed under repayment agreements. Oversees the collect

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