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Spa Coordinator

2 months ago

Pleasant Hill, United States Spavia Day Spa Full time
Job DescriptionJob DescriptionCome join our award winning Day Spa Named BEST DAY SPA 2022 Reader's Choice Award - by EAST BAY TIMES
Spavia Pleasant Hill is seeking a Spa Coordinator/Sales Associate to join our team  We are an independently owned and operated affordable luxury day spa located in Pleasant Hill, CA.

JOB REQUIREMENTS:
- Must be able to work ROTATING WEEKENDS
- Must be able to stand for long periods of time
- Must be able to walk, bend and carry up to 25 lbs.
- Must possess good oral communications and writing skills
- Must possess previous retail sales experience
- Previous customer service experience helpful
- Outgoing customer service personality a must
* spa is closed every Tuesday

We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup and body wraps/scrubs. We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.

As a Spa Coordinator, you are the face of our spa. Our Spa Coordinator portray a polished and professional demeanor at all times. Spa Coordinators are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Employee Benefits
  • Company sponsored Health Savings Account
  • We offer a company sponsored 401K Investment Savings Program
  • W-2 employee
  • Paid Vacation and Paid Sick Time Benefits for part-time and full-time employees
  • FREE Monthly Massage or Skincare Treatments for eligible employees
  • Generous discounts on products and treatments, along with friends and family discounts
  • We provide paid new hire raining
Why join the Spavia family
  • Our atmosphere is well suited for your personal growth and development
  • Competitive commission / bonus payout structure / employee benefits
  • We are family: giving, respectful, team atmosphere, and fun
ResponsibilitiesSpa Coordinator Responsibilities
  • Membership, spa boutique, and product sales
  • Greeting and assisting guests
  • Scheduling appointments and answering phones
  • Checking guests in and out and ensuring the accuracy of all transactions
  • Maintaining a beautiful spa, retail space, and reception area
  • Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
  • Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
  • Willingness to work as a team player to proactively support the spa’s needs
  • Attention to detail in all aspects of spa coordinators responsibilities
Required SkillsSpa Coordinator Requirements:
  • Minimum high school diploma.
  • Self motivated
  • Reliable, punctual, passionate and goal-driven
  • Professional, team player
  • Drug/alcohol free
  • Articulate speaker with an ability to multitask
  • Combined education and previous customer service / administrative and retail experience is strongly desired
Job Type: Part or Full-Time positions available. Flexibility is a plus.