Salon Team Supervisor

1 week ago


Mount Pleasant, Michigan, United States Urban Nirvana Spas & Salons Full time
Position Overview

Join a vibrant and innovative team at one of the leading establishments in the beauty industry. As a Salon Manager, you will play a pivotal role in shaping the client experience, ensuring that every visitor departs feeling rejuvenated and satisfied. Your leadership will foster an environment where stylists can thrive and deliver outstanding service.

Key Responsibilities:

  • Oversee daily operations of the salon and spa, ensuring smooth functionality.
  • Manage inventory effectively, recognizing the need for replenishment.
  • Exhibit professionalism consistently, setting a standard for the team.
  • Coordinate and manage staff schedules to optimize service delivery.
  • Communicate company policies and goals clearly to all team members.
  • Address and resolve client concerns promptly and with poise.
  • Collaborate with fellow managers to achieve financial targets and enhance customer satisfaction.

Ideal Candidate Profile:

  • Minimum of 1 year experience in a management role within customer service.
  • Familiarity with salon and spa booking systems.
  • Strong attention to detail and organizational skills.
  • Able to mediate conflicts among staff and clients effectively.
  • Maintains a positive demeanor, even in challenging situations.

Employee Benefits:

  • Opportunities for professional advancement.
  • Discounts on retail products.
  • Exclusive service perks and discounts.
  • Paid time off.
  • Comprehensive benefits for full-time employees, including Medical, Dental, Vision, Short Term Disability, Life Insurance, and 401K eligibility for those working 30+ hours per week.

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