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Scheduler
1 month ago
Where You’ll Work
- Hopebridge Headquarters: 3500 Depauw Blvd Indianapolis, IN 46268
- Starting rate of $19.00 per hour
- Monday through Friday schedule
- 19 days of PTO (11 days of paid time off, 7 paid holidays, 1 paid flex holiday)
- Health, vision, and dental insurance
- Short and long-term disability insurance
- 401K retirement options with company match
- Complete specified tasks needed to manage therapist and patient schedules for our clinics
- Work with supervisor and clinic managers to optimizes schedules
- Create and review appointments in our software to support internal teams
- Receive inbound phone calls for patient cancellations and schedule change requests
- Document all communication with patient families for audit purposes
- Follow and monitor specific tasks as outlined in computer workflow software
- Attends staff meetings as required
- Adheres to all HIPAA and Government guidelines and regulations
- Performs other related duties as assigned by supervisor
- High school diploma or equivalent required
- Ability to manage incoming calendar maintenance requests via Microsoft Teams, Outlook, help tickets, in-person, and over the phone
- Data entry skills such as basic software knowledge, fast typing skills, and high attention to detail required
- Comfortable working in a busy, everchanging office environment
- Prior medical scheduler or medical receptionist experience is a plus