Relationship Administrator

4 weeks ago

Buffalo, United States EVANS BANK Full time
Job DescriptionJob Description

Do you desire a career where your work has an impact on the company’s success? Are you motivated by working with a team of passionate, talented, and energetic people? The Relationship Administrator role in the Evans Bank Commercial Loan Department is the perfect next step in your Commercial Banking career.

The primary role of the Relationship Administrator will be to “own” the process and customer experience from commercial loan approval to the loan closing ensuring delivery of high-quality service to internal and external customers and assist achievement of departmental goals. The Relationship Administrator will perform due diligence requirements, create and/or review loan closing documents, coordinate with attorneys, ensure approval requirements are met, and assist with the customer closing. These responsibilities will be accomplished through assisting a team of Commercial Banking Relationship Managers in their daily operations.

What We Offer:

  • Hybrid work approach
  • An inclusive and collaborative environment where good listeners with high standards thrive
  • A growing organization where people are engaged and empowered to solve problems and make decisions
  • Frequent, timely coaching sessions to enable professional growth
  • The ability to leverage your strengths and passions while making a lasting impact on the community
  • Competitive compensation and benefits
  • Paid volunteer time to contribute to the betterment of the communities we serve


What We Ask of You:

  • Provide administrative support to a team of Commercial Relationship Managers, including contacting customers to secure appropriate documentation and financial information as well as handling commercial banking customer service
  • Coordinate with Relationship Managers and Portfolio Managers to support managed clients and assist in achieving their commercial goals
  • Maintain a high level of organization to ensure completion of all necessary steps between loan approval and loan closing
  • Exercise analytical skills and detail orientation to ensure procedures and loan documents are completed to the highest quality
  • Possess a “team player” attitude, building strong relationships with Relationship Managers
  • Ensure accuracy of information and appropriate documentation from internal and external parties
  • Maintain a proactive approach by following up with appropriate parties to ensure timely completion throughout loan process
  • Maintain a thorough knowledge of commercial loan documentation and collateral requirements, loan policy, loan regulations and loan system functionality.
  • Work accurately and effectively under deadlines in a high volume fast paced environment

Experience & Competencies:

  • Loan origination/documentation system experience required, Laserpro preferred
  • Commercial loan documentation experience required
  • You get excited about making an impact
  • You thrive in learning through hands on experience
  • You enjoy supporting team goals
  • Ability to consistently achieve deadlines

This position is anticipated to pay a base rate between $20.92/hourly and $30.69/hourly. This rate does not include potential incentive pay and benefits paid for by the company which may be in addition to the base rate of pay. The base rate of pay is determined by factors such as required experience, skill set needed, business impact of position, value of budget oversight and people management, among other factors. Your Talent Acquisition Specialist will be able to answer specific questions you may have regarding the base pay range for this position.


Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Evans and its subsidiaries, where employment is based upon personal capabilities and qualifications without discrimination on the basis of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veterans status, gender identity, genetic information, genetic predisposition or carrier status and any other category protected by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This includes compensation based upon external and internal job worth in order to provide fair and competitive wages to associates.

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