Inside Sales Account Manager

1 month ago

Watertown, United States Dakota Supply Group Full time
Job DescriptionJob Description

DSG is seeking a Plumbing & HVAC Inside Sales Account Manager in our Watertown, SD location. In this full time, hourly position, work is typically performed during standard business hours, Monday through Friday, but may vary on occasion according to business needs. As an Inside Sales Account Manager, you will have account management responsibilities for assigned accounts, to ensure effective retention and growth of those designated customers. Daily Inside Sales responsibilities including, but not limited to, any other customer account needs ranging from quotations, entering sales orders, product research, etc. You will actively promote DSG products and services to both contractors and industrial accounts, negotiate contracts and bids, resolve customer objections and assure customer satisfaction to build and maintain strong business relationships.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of a Plumbing & HVAC Inside Sales Account Manager at DSG:

  • Serve as a primary facilitator for customer orders
  • Assist customers in a professional manner with product inquiries
  • Write (and occasionally assist to fill) orders accurately and in a timely manner
  • Generate customer quotations and follow up on quotes requested
  • Provide trouble-shooting and technical support
  • Work with other sales team members to resolve customer service issues in a timely manner
  • Restock the counter area according to product brand and location
  • Monitor product inventory and cull damaged product
  • Maintain a clean and appealing counter display area
  • Identify and encourage the sale of additional products as applicable
  • Continue education on latest updates to products through manufacturer schools, trade shows, tech schools, vendor meetings, trainings, trade journals, etc.
  • Perform other duties as assigned

A Successful Plumbing & HVAC Inside Sales Account Manager Typically Has:

  • A high school diploma or equivalent.
  • Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing & HVAC products.
  • Excellent relationship building skills.
  • Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email).
  • Strong attention to detail, paired with the ability to multi-task.
  • A knack for active listening to determine customer needs and maintain strong relationships.
  • Superior problem solving, project management, and analytical skills.
  • A high proficiency with computers – experience in Eclipse or other ERP systems preferred.
  • The ability to plan, prioritize and organize work effectively.
  • The physical ability to frequently lift & load items weighing up to 60lbs.

At DSG, We Offer Benefits Built for You:


  • We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
  • We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
  • We offer competitive compensation packages based on your experience and potential.
  • You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
  • Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others.
  • You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
  • You will receive a discount on all DSG-supplied products.
  • We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.

  • Counter/Inside Sales Associate

    2 months ago

    Watertown, United States Dakota Supply Full time

    DSG is seeking a Plumbing & HVAC Counter/Inside Sales Associate in our Watertown, SD location. In this full time, hourly position, work is typically performed between the hours of 8 am and 5 pm , Monday through Friday , but may vary on occasion according to business needs. As aCounter/Inside Sales Associate, you will assist in growing our overall plumbing...

  • Outside Sales Account Manager

    2 months ago

    Watertown, United States Dakota Supply Full time

    DSG is seeking a Plumbing & HVAC Outside Sales Account Manager for our Watertown, SD location. In this full time, salaried plus commissions position, work is typically performed during standard business hours , Monday through Friday , but will vary on occasion according to business and customer needs. As an Outside Sales Account Manager, you will actively...

  • Distribution Account Manager

    3 months ago

    Watertown, United States Wurth Elektronik Watertown Full time

    Job DescriptionJob DescriptionGENERAL DESCRIPTION OF POSITION Drive the brand awareness and sales growth of the Wireless Connectivity and Sensor (eiSmart) and Active product groups through the development and management of new product introductions, competitive analysis, and technical support for our distribution partners in the Americas. ESSENTIAL DUTIES...

  • Field Sales Account Executive

    1 week ago

    Watertown, South Dakota, United States Dakota Supply Group Full time

    Position OverviewDakota Supply Group is in search of a Field Sales Account Executive to join our dynamic team. This role is designed for individuals who thrive in a full-time, salary plus commission environment, where the work schedule typically aligns with standard business hours, Monday through Friday, but may occasionally vary based on business demands...

  • Sales Development Manager

    5 hours ago

    Watertown, Massachusetts, United States SS&C Technologies Full time

    Job DescriptionRole OverviewThis is an exciting opportunity to join SS&C Technologies as a Sales Associate Program Manager. As a key member of our Global Account Management & Inside Sales organization, you will play a critical role in developing and implementing sales strategies to drive business growth.Key ResponsibilitiesDevelop and execute sales programs...

  • Sales Program Manager

    3 days ago

    Watertown, Massachusetts, United States SS&C Technologies Full time

    Company Overview:SS&C is a leading global provider of investment and financial services, as well as software solutions tailored for the financial services and healthcare sectors. Recognized on the Fortune 1000 list for its impressive revenue, SS&C is based in Windsor, Connecticut, employing over 20,000 professionals across more than 90 locations...

  • Sales Associate Sales Program Manager

    2 weeks ago

    Watertown, United States SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Sales Account Manager

    11 hours ago

    Watertown, Massachusetts, United States Edenred Full time

    About the Role:The Account Executive will play a key role in driving business growth by identifying and pursuing new sales opportunities in the small to mid-market business environment. This individual will be responsible for building strong relationships with prospective clients, understanding their business needs, and presenting tailored solutions to meet...

  • Sales Program Manager

    3 days ago

    Watertown, Massachusetts, United States SS&C Technologies Full time

    Company Overview:SS&C is a leading global provider of investment and financial services, as well as software solutions tailored for the financial services and healthcare sectors. Recognized on the Fortune 1000 list for its impressive revenue, SS&C is based in Windsor, Connecticut, employing over 20,000 professionals across more than 90 locations...

  • Sales Leadership Program Manager

    3 hours ago

    Watertown, Massachusetts, United States SS&C Technologies Full time

    Job DescriptionRole OverviewThis is an exciting opportunity to join SS&C Technologies as a Sales Associate Program Manager. As a key member of our Global Account Management & Inside Sales organization, you will play a critical role in developing and implementing sales strategies to drive business growth.Key ResponsibilitiesDevelop and execute sales programs...

  • NEW BUSINESS DEVELOPMENT SPECIALIST

    2 weeks ago

    Watertown, United States Mitinet Library Services Full time $35,000 - $75,000

    Job DescriptionJob DescriptionAbout Us:At Mitinet Library Services, we've learned that a great technology company is built when collective contributions and ideas of a team come together to accomplish a common goal. We work together to launch amazing solutions that actually make a difference, which is why we are a trusted leading provider of innovative...

  • Sales Associate Sales Program Manager

    2 months ago

    Watertown, United States SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Sales Program Manager for Associates

    1 week ago

    Watertown, Massachusetts, United States SS&C Technologies Full time

    Company Overview:SS&C is a prominent global provider of investment and financial services as well as software solutions tailored for the financial services and healthcare sectors. Recognized on the Fortune 1000 list as a leading U.S. company by revenue, SS&C is based in Windsor, Connecticut, employing over 20,000 professionals across more than 90 offices in...

  • Sales Account Manager

    5 hours ago

    Watertown, Massachusetts, United States Buyers Edge Platform Full time

    About the RoleWe are seeking a highly motivated and experienced Business Development Representative to join our team at Buyers Edge Platform. As a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities, building relationships with key decision-makers, and driving sales growth.Key...

  • Inside Parts Sales Specialist

    4 days ago

    Watertown, South Dakota, United States Titan Machinery Full time

    Position Summary:Titan Machinery is seeking a dedicated Inside Parts Sales Specialist to join our dynamic team. As a vital member of Team Titan, you will:Customer-Centric Approach: Deliver parts to our clients and company technicians in a prompt, courteous, and professional manner.Expert Knowledge: Serve as the primary resource for efficiently locating the...

  • Field Sales Account Representative

    1 month ago

    Watertown, United States Grainger Businesses Full time

    Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to...

  • Account Manager, Commercial

    3 months ago

    Watertown, United States Grainger Businesses Full time

    Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to...

  • Account Manager, Commercial

    3 months ago

    Watertown, United States Grainger Full time

    Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...

  • Field Sales Account Representative

    3 months ago

    Watertown, United States Grainger Full time

    Work Location Type: Onsite   As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re...

  • Account Manager, Commercial

    3 months ago

    WATERTOWN, United States Grainger Businesses Full time

      Work Location Type: Onsite    As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5...