Current jobs related to Member Service Coordinator - Anchorage - Alaska Village Electric Cooperative
-
Physical Therapist
4 days ago
Anchorage, Alaska, United States Providence Health & Service Full timeJob Summary:Providence Health & Services is seeking a skilled Physical Therapist to join our team at Providence Alaska Medical Center. As a Physical Therapist, you will play a vital role in developing, coordinating, and maintaining Physical Therapy services in collaboration with physicians, primary partners, and patient/family.Key Responsibilities:Develop...
-
Patient Services Coordinator
2 days ago
Anchorage, Alaska, United States Providence Health & Service Full timeJob SummaryThe Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service.About the RoleAs a Patient Services Specialist, you will be responsible for greeting patients, answering phone...
-
Physical Therapist
3 days ago
Anchorage, Alaska, United States Providence Health & Service Full timeAbout the Role:We are seeking a skilled Physical Therapist to join our team at Providence Alaska Medical Center. As a Physical Therapist, you will play a vital role in developing, coordinating, and maintaining Physical Therapy services in collaboration with physicians, primary partners, and patient/family.Key Responsibilities:Develop and implement Physical...
-
Nurse Care Coordinator
3 days ago
Anchorage, Alaska, United States Providence Service Full timeJob Summary:The Primary Care Nurse (PCN) is a collaborative member of a cottage nursing team, providing and supervising resident care for a specific group of residents. This includes administering medications and treatments, assisting with care and interventions, life engagement, supervision of team members, monitoring implementation of the care plan, and...
-
Regional Safety Coordinator
1 month ago
Anchorage, Alaska, United States Providence Health & Service Full timeJob Title: Regional Safety CoordinatorProvidence Health & Services is seeking a highly skilled Regional Safety Coordinator to join our team. As a key member of our safety and compliance team, you will play a critical role in ensuring the health and safety of our patients, staff, and visitors.About the RoleThe Regional Safety Coordinator will serve as a...
-
Medical Staff Coordinator
3 weeks ago
Anchorage, Alaska, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Staff Coordinator to provide regional support to the Medical Staff organization activities under the direction of the Regional Medical Staff Services and Peer Review Manager.Key ResponsibilitiesInitiate, coordinate, and maintain credentialing and privileging functions for members of the...
-
Patient Services Coordinator
2 weeks ago
Anchorage, Alaska, United States Samuel Contract Staffing Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Samuel Contract Staffing. As a key member of our healthcare team, you will be responsible for coordinating and scheduling patient appointments, managing front desk operations, and providing exceptional customer service to patients and staff.Key...
-
Patient Services Coordinator
1 week ago
Anchorage, Alaska, United States Samuel Contract Staffing Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Samuel Contract Staffing. As a key member of our healthcare team, you will be responsible for coordinating and scheduling patient appointments, managing front desk operations, and providing exceptional customer service to patients and staff.Key...
-
Senior Diagnostic Imaging Coordinator
2 weeks ago
Anchorage, Alaska, United States Providence Service Full timeAbout the RoleThis position falls under direct supervision of the Administrative Services Supervisor and oversees the organization and administration of imaging data, reports, physician workspace, telephone reception, and acts as a liaison between the Radiologist, staff, clinicians, and patients.Key ResponsibilitiesRecommend process or workflow improvements...
-
Social Services Clinician
3 weeks ago
Anchorage, Alaska, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Social Services Clinician to join our team at Providence Service Organization. As a key member of our healthcare team, you will play a vital role in providing comprehensive support to patients and their families.Key ResponsibilitiesProvide information, education, and resources to patients and families to support...
-
Patient Services Representative
4 weeks ago
Anchorage, Alaska, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Patient Services Specialist to join our team at Providence Physician Service Organization. As a key member of our team, you will play a vital role in maintaining a high level of patient satisfaction by providing exceptional customer service.Key ResponsibilitiesProvide exceptional customer service to patients and...
-
Counselor for Multidisciplinary Care Coordination
14 hours ago
Anchorage, Alaska, United States Providence Health & Service Full timeJob SummaryAt Providence Health & Service, we are seeking a skilled Counselor for Multidisciplinary Care Coordination to join our team. This is an exciting opportunity to provide exceptional care to patients and their families/caregivers.About the RoleThe Counselor for Multidisciplinary Care Coordination will work closely with our multidisciplinary team to...
-
Speech Language Pathologist
2 days ago
Anchorage, Alaska, United States Providence Health & Service Full timeJob SummaryWe are seeking a skilled Speech Language Pathologist to join our team in providing high-quality care coordination services to our patients. As a Speech Language Pathologist - Care Coordination Specialist, you will work closely with physicians, primary partners, and patient/family to develop and maintain Speech Language Pathology services.Key...
-
Social Services Clinician BSW
4 days ago
Anchorage, Alaska, United States Providence Service Full timeAbout the Role:The Social Services Clinician is a vital member of our team, working closely with patients to provide information, education, resources, advocacy, and referrals. This role is designed to support patients and families in navigating systems of care, utilizing personal, community, and governmental resources.Key Responsibilities:Provide...
-
Principal Service Engineer
2 weeks ago
Anchorage, Alaska, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled Principal Service Engineer to act as service owner for our highly secure, Cybersecurity Maturity Model (CMMC) 2.0 compliant hosting environment. This role requires strong experience in managing vendor relationships, presenting to senior IS and business leadership, coordinating across organizations, and a technical...
-
Warehouse Team Member
3 days ago
Anchorage, Alaska, United States United Parcel Service Full timeWarehouse Team Member Job SummaryAt United Parcel Service, we are seeking a highly motivated and detail-oriented Warehouse Team Member to join our team. As a Warehouse Team Member, you will be responsible for loading and unloading packages, as well as sorting and processing packages to ensure timely delivery to our customers.Key Responsibilities:Loading and...
-
Service Coordinator
3 months ago
Anchorage, United States Halliburton Full timeWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
-
Client Services Coordinator
3 weeks ago
Anchorage, Alaska, United States Community Medical Services Full timeJob Title: Client Services CoordinatorCommunity Medical Services is seeking a highly skilled and compassionate Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to our clients and visitors, ensuring a welcoming and professional environment.Key Responsibilities:Greet and...
-
Client Services Coordinator
1 week ago
Anchorage, Alaska, United States Community Medical Services Full timeJob SummaryCommunity Medical Services is seeking a Client Services Coordinator to provide exceptional support to our clients and staff. As the face of our clinic, you will be responsible for greeting clients, coordinating appointments, and maintaining a welcoming environment.Key ResponsibilitiesGreets and attends to clients in person and over the...
-
Customer Service Coordinator
2 weeks ago
Anchorage, Alaska, United States Calista Corporation Full timeJob SummaryThe Customer Service Coordinator will serve as the face of the Calista Education and Culture Inc office, maintaining the office's needs and supporting CECI staff in various high-level activities. This role requires exceptional customer service skills, strong communication, and organizational abilities.Key ResponsibilitiesProvide administrative...
Member Service Coordinator
3 months ago
Job Title: Member Services Coordinator
Company: Alaska Village Electric Cooperative (AVEC)
Location: Anchorage, Alaska
About AVEC: Alaska Village Electric Cooperative (AVEC) is dedicated to providing reliable and affordable electricity to the remote communities of Alaska. With a commitment to superior service and sustainability, AVEC serves as a lifeline for its members, ensuring they have access to essential energy resources. As a member-owned cooperative, AVEC values integrity, teamwork, and innovation in all aspects of its operations.
Position Overview: AVEC is seeking a highly skilled and experienced Member Services Coordinator to join our team. The Member Services Coordinator will play a crucial role in delivering exceptional service to our members while overseeing various aspects of billing, collections, membership administration, and more. The ideal candidate will possess a strong background in customer service, billing processes, and administrative duties, along with exceptional interpersonal and organizational skills.
Responsibilities and Duties:
- Serve as the primary point of contact for AVEC members, providing efficient, professional, and courteous service via phone, email, and in-person interactions.
- Perform monthly billing and collections functions, ensuring accuracy and timeliness in processing payments, late fees, and disconnects for non-payment.
- Oversee membership establishment, changes, and updates, including processing connects, disconnects, and meter readings.
- Manage remote metering for electric billing, ensuring proper rate codes, taxes, and memberships are applied accurately.
- Assist with patronage capital administration and estate processing, including establishing files, calculating refunds, and processing estate checks.
- Coordinate annual meetings, prepare meeting materials, and communicate with stakeholders to ensure successful events.
- Conduct routine follow-up with customers, handle inquiries, and provide support with online account setup and navigation.
- Collaborate with internal teams to maintain adherence to AVEC policies, bylaws, and procedures.
- Assist with other administrative tasks, such as quarterly report preparation and scholarship program coordination, as needed.
Requirements:
- High school diploma or equivalent; Bachelor's degree preferred.
- 5+ years of related experience in customer service and billing; 7+ years preferred.
- Additional training in Accounts Receivable, Customer Services, or Utility Billing is a plus.
- Proficiency in Microsoft products and computer-based applications especially Excel.
- Valid driver's license in the State of Alaska with an acceptable driving record.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent communication and interpersonal skills, with a focus on diplomacy and professionalism.
- Strong organizational and multitasking abilities, with attention to detail.
- Commitment to quality, accuracy, and continuous improvement.
Preferred: 7+ years of related experience, additional training in Accounts Receivable, Customer Services, and/or Utility Billing
The next step is to complete our online application. Don't worry, the application is pretty easy, it simply asks for your resume and to answer some questions to help us get to know you and your experience better.
AVEC is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We thank all applicants for their interest in joining our team; however, only those selected for an interview will be contacted.
Job Posted by ApplicantPro
