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Lead Audio-Visual Technician

4 months ago

Fishers, United States Ultimate Technologies Group Full time
Job DescriptionJob DescriptionSalary: $25 - $38 per hour + annual bonus

The Company  

Ultimate Technologies Group (UTG) is a family-owned audio-visual technology company founded in 2017 headquartered in Fishers, IN. We are past the start-up phase and focused on scaling rapidly by adding growth channels and new capabilities. UTG offers organizations of all sizes (Fortune 500 to SMB) across the globe the latest high-performing commercial audio-visual technology. We focus on making virtual hybrid communication easy and consistent and helping organizations communicate their stories with interactive digital experience centers. What differentiates UTG from the others is our obsession with matching our customers’ sense of urgency for rapid and effortless service. To accomplish this, we hire only the best talent - a mix of technical and interpersonal skills, with the desire and potential to grow to higher levels in the future to keep up with our growth. Our model has been well received and has fueled growth and loyalty with a customer retention rate of over 99%  

  

UTG has been recognized as a Best Place to Work for 6 years in a row Our culture is unique, focused on our values of constant experimentation, everyone acting like an owner (because they are), clear transparent communication, and providing a motivating environment where all team members can grow to their full potential.  Every team member is supported with ownership/stock in UTG, performance-based above-market pay, full benefits, and many more perks.

 

Company Culture Components

UTG has been recognized as a Best Place to Work for 6 years in a row Our culture is unique, focused on our values of constant experimentation, everyone acting like an owner (because they are), clear transparent communication, and providing a motivating environment where all team members can grow to their full potential.  Every team member is supported with ownership/stock in UTG, performance-based above-market pay, full benefits, and many more perks.

  • Earned Best Places to Work 6 consecutive years 
  • Annual increases & bonuses
  • 80% of promotions are from within 
  • Employee = Owner
  • Summer party
  • Fall camping trip 
  • Service days
  • Semi-casual attire
  • Flexible schedules

 

The Role

This role is at the heart of our company: The Lead AV Technician not only leads a team of other technicians but is also the face of UTG when helping customers with all their installation and service needs. We rely on Lead AV Technicians to lead others and to get the job done This position is based out of our headquarters in Fishers and will require significant travel to client sites in the surrounding Indianapolis area. 


Responsibilities

  • Project preparation
  • Install audio-visual technology
  • Complete project reports
  • Respond to service calls and troubleshoot/resolve issues by providing top-tier customer service
  • Represent UTG when interacting with clients in a positive and professional manner
  • Help manage project timelines and expectations
  • Work cross-functionally with project management, sales, and engineering
  • Travel to various client sites
  • Oversee a team while being a contributor as a working lead


Competencies 

Must-Haves

  • 3-5 Years Installation/Service Experience
  • Crestron and Biamp Experience
  • Commercial Installation Experience
  • Willingness to Travel to Client Sites

Nice-to-Haves

  • Audio-Visual Industry Experience
  • Crestron and Biamp Certifications
  • Bachelor's Degree

Soft Skills

  • Organization
  • Communication
  • Cross-Function Collaboration 
  • Leadership


Please take a moment to apply if you feel this is a good fit for you