Onsite AV Support Specialist

2 weeks ago


Fishers, Indiana, United States Ultimate Technologies Group Full time
Job Overview

Salary:

**Note: Seeking candidates from Columbus, IN**

About the Company

Ultimate Technologies Group (UTG) is a family-operated audio-visual technology firm established in 2017, located in Fishers, IN. We have successfully transitioned beyond the start-up phase and are now concentrating on rapid expansion by introducing new growth channels and capabilities. UTG provides organizations of all sizes, from Fortune 500 companies to small and medium businesses, with cutting-edge commercial audio-visual technology. Our mission is to simplify virtual hybrid communication and assist organizations in conveying their narratives through engaging digital experience centers. What sets UTG apart is our commitment to matching our clients' urgency for swift and seamless service. To achieve this, we recruit only top-tier talent, blending technical expertise with strong interpersonal skills, and fostering their growth to meet our evolving demands. Our approach has garnered positive feedback and has resulted in a customer retention rate exceeding 99%.

UTG has been honored as a Best Place to Work for six consecutive years. Our culture is distinctive, centered around our values of continuous experimentation, a sense of ownership among all employees, transparent communication, and creating an inspiring environment where every team member can reach their full potential. Each team member is provided with ownership/stock in UTG, performance-based competitive compensation, comprehensive benefits, and numerous additional perks.

Company Culture Highlights

  • Awarded Best Places to Work for six consecutive years
  • Annual salary increases and bonuses
  • 80% of promotions are internal
  • Employee ownership model
  • Seasonal company events
  • Flexible work attire
  • Flexible working hours

Position Summary

Our onsite AV technicians deliver direct support to key clients at their primary locations or other significant campuses. For clients with multiple sites, this role involves traveling between locations where audio-visual equipment has been installed, providing on-site assistance for malfunctioning equipment and conference room support.

Key Responsibilities

  • Deliver on-site assistance for troubleshooting audio-visual equipment issues.
  • Ensure firmware is current and adjust systems to enhance performance.
  • Advise on presentation and conference technology solutions that align with both client and UTG objectives.
  • Conduct weekly operational assessments of installed audio-visual systems and perform necessary repairs.
  • Complete service tickets promptly within the client's ticketing system, adhering to service level agreements.
  • Engage with original equipment manufacturers regarding unresolved audio-visual equipment issues.
  • Request return merchandise authorizations (RMAs) from manufacturers for irreparable products.
  • Support key meetings and conferences.
  • Work extended or adjusted hours during special events and holidays to ensure adequate client support.
  • Perform other duties as assigned based on the managed services agreement with our clients.

Qualifications

Essential Qualifications

  • Bachelor's Degree
  • 1-3 years of installation/service experience
  • Experience with Crestron and Biamp systems
  • Commercial audio-visual installation experience
  • Willingness and ability to travel to client sites in Columbus, IN

Preferred Qualifications

  • Crestron and Biamp certifications
  • Willingness to learn additional AV technologies and enhance customer service skills

Soft Skills

  • Excellent interpersonal and communication abilities
  • Quick learner with the ability to develop technical skills
  • Collaborative team player
  • Aspirations for growth within UTG

We encourage you to consider this opportunity if you believe it aligns with your skills and career aspirations.



  • Fishers, Indiana, United States Pinakle Full time

    Job OverviewPinakle is on the lookout for a dedicated AT&T Client Support Specialist to enhance our vibrant team. As a swiftly expanding sales organization, we collaborate with leading clients in the telecommunications sector, including AT&T. Our mission is to link customers with our clients' effective and dependable networks, providing seamless and...

  • Support Specialist

    1 week ago


    Fishers, Indiana, United States Opportunities for Positive Growth Inc Full time

    About the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at Opportunities for Positive Growth Inc. As a Support Specialist, you will play a vital role in assisting individuals with intellectual and developmental disabilities in achieving their goals and living fulfilling lives.Key ResponsibilitiesProvide daily support...


  • Fishers, Indiana, United States Opportunities for Positive Growth Inc Full time

    Support Services Specialist - Starting at $17/hrPart-time evening and weekend shifts available.About the Role:This position is more than just employment; it is a fulfilling career that allows you to become a companion and advocate. If you possess a social nature, patience, and compassion, this role may be ideal for you.What Does a Support Services Specialist...


  • Fishers, Indiana, United States The Goddard School of Indianapolis (Southport), IN Full time

    Position OverviewThe Goddard School of Indianapolis (Southport), IN is in search of a dedicated and compassionate Educational Support Specialist. Our institution prioritizes the well-being of our educators, who in turn prioritize the growth of our students. In this role, you will assist the Lead Teacher in crafting engaging educational experiences,...


  • Fishers, Indiana, United States The Goddard School of Indianapolis (Southport), IN Full time

    Position OverviewThe Goddard School of Indianapolis (Southport), IN is looking for a dedicated and compassionate Educational Support Specialist. In our institution, we prioritize our educators as they are essential to our students' success. You will collaborate with the Lead Teacher to design engaging activities, oversee classroom dynamics, and maintain a...


  • Fishers, Indiana, United States The Goddard School of Indianapolis (Southport), IN Full time

    Position OverviewThe Goddard School of Indianapolis (Southport), IN is in search of a dedicated and compassionate Educational Support Specialist. Our institution prioritizes the well-being of our educators, as they are essential to fostering a nurturing environment for our students. In this role, you will assist the Lead Teacher in developing engaging...


  • Fishers, Indiana, United States Ultimate Technologies Group Full time

    Job OverviewSalary: CompetitiveAbout the CompanyUltimate Technologies Group (UTG) is a family-operated audio-visual technology firm established in 2017 and based in Fishers, IN. We have transitioned beyond the start-up phase and are concentrating on rapid expansion by introducing new growth channels and capabilities. UTG provides organizations of all sizes,...


  • Fishers, Indiana, United States Levisonics Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Office Assistant to join our team at Levisonics Inc. As an Administrative Office Assistant, you will provide administrative support to our senior management team, handle various administrative tasks, and maintain a high level of confidentiality and professionalism.Key...


  • Fishers, Indiana, United States Esaote North America, Inc. Full time

    Position OverviewAt Esaote North America, we are committed to advancing technology that meets the real-world demands of clinical settings. Our focus is on developing MRI and ultrasound systems that prioritize user experience, patient comfort, and cost-effectiveness. Our innovative solutions aim to enhance productivity and elevate the standard of patient...


  • Fishers, Indiana, United States PetVet365 Indianapolis Full time

    Job OverviewAre you ready to be part of a veterinary practice that prioritizes both its team members and the animals in its care? PetVet365 is looking for a part-time or full-time Veterinary Wellness Specialist to enhance our dedicated team.Our Veterinary Wellness Specialists enjoy a competitive compensation package of $120,000 along with opportunities for...


  • Fishers, Indiana, United States PetVet365 Indianapolis Full time

    Position OverviewAre you ready to become an integral part of a veterinary practice that prioritizes both its staff and the animals in its care? PetVet365 is looking for a part-time or full-time Veterinary Wellness Specialist to enhance our team.Our Veterinary Wellness Specialists enjoy a competitive compensation package of $120,000 with opportunities for...


  • Fishers, Indiana, United States PetVet365 Indianapolis Full time

    Position OverviewAre you ready to be part of a veterinary practice that prioritizes both its staff and the animals they serve? PetVet365 is seeking a part-time or full-time Veterinary Wellness Specialist to enhance our team in Indianapolis.Our Veterinary Wellness Specialists enjoy a competitive compensation package of $120,000 with opportunities for...


  • Fishers, Indiana, United States Vaco Full time

    Vaco is seeking a dedicated professional for a remote Accounting Specialist position.The Accounting Specialist will collaborate with the finance team to ensure the organization receives precise and timely financial data. This role is responsible for overseeing daily operations related to invoicing, cash management, payables, and receivables. The Accounting...


  • Fishers, Indiana, United States Ascension Full time

    Job SummaryWe are seeking a skilled Diagnostic Imaging Specialist to join our team at Ascension. As a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic procedures using ultrasound waves to examine tissue and body structure, providing high-quality images for interpretation.Key ResponsibilitiesSet up and adjust all equipment to...


  • Fishers, Indiana, United States Servant 42, Inc. Full time

    Job OverviewAre you seeking a role that offers more than just a salary? Do you have a strong commitment to providing exceptional service? If you possess a keen eye for detail and a passion for surpassing customer expectations, you may be the right fit for our team. We value individuals who can confidently tackle challenges with reliability and authenticity....


  • Fishers, Indiana, United States Levisonics Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Part-Time Office Assistant to join our team at Levisonics Inc. As an Office Assistant, you will provide administrative support to our senior management team, handle various tasks, and contribute to the overall success of our medical device startup organization.Key ResponsibilitiesAdministrative...


  • Fishers, Indiana, United States Ultimate Technologies Group Full time

    Job OverviewThe Ultimate Technologies Group is seeking a highly skilled IT Specialist to oversee the setup, management, and troubleshooting of our technology systems. As a key member of our team, you will be responsible for ensuring the smooth operation of our computer and software networks.Key ResponsibilitiesSystem Assessment and MaintenanceReview...


  • Fishers, Indiana, United States Pinakle Full time

    Position OverviewWe are seeking a dynamic and competitive individual with a background in marketing and sales to join our team as a Promotional Marketing Representative. The ideal candidate will thrive in a challenging environment, enjoy collaborating with a team, and be motivated by the opportunity to lead innovative promotional campaigns.At Pinakle, we...


  • Fishers, Indiana, United States Soliant Full time

    Job Title: Travel Vascular SonographerLocation: NationwideAssignment Duration: 13 weeksShift: 5 x 8's, DaysRequirements:BLS - AHAARDMS (RVT) or CCI (RVS)2+ years experienceAbout the Opportunity:Soliant is seeking a skilled Vascular Sonographer to join our team on a travel contract. As a Diagnostic Imaging Specialist, you will have the opportunity to work...

  • Payroll Specialist

    1 month ago


    Fishers, Indiana, United States US Foods Full time

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People Provides accounting and clerical support in an effort to deliver accurate and timely finance and accounting services in support of the Area Finance Manager. Ready to build a career with a company that's leading the...