Senior Audio-Visual Systems Leader
2 weeks ago
Salary: $25-38 per hour + annual bonus
About the Company
Ultimate Technologies Group (UTG) is a family-owned enterprise specializing in audio-visual technology, established in 2017 and based in Fishers, IN. Having moved beyond the start-up phase, we are now focused on rapid expansion by diversifying our growth channels and enhancing our capabilities. UTG provides cutting-edge commercial audio-visual solutions to organizations of all sizes, from Fortune 500 companies to small and medium businesses worldwide. Our mission is to simplify virtual hybrid communication and enable organizations to convey their narratives through engaging digital experience centers. What sets UTG apart is our unwavering commitment to delivering swift and seamless service, driven by a team of top-tier talent equipped with both technical and interpersonal skills, ready to evolve as we grow. Our business model has garnered positive feedback, reflected in a customer retention rate exceeding 99%.
Company Culture
UTG has been honored as a Best Place to Work for six consecutive years. Our culture emphasizes constant innovation, a sense of ownership among all employees, transparent communication, and a supportive environment that fosters personal and professional growth. Every team member enjoys ownership/stocks in UTG, competitive pay above market standards, comprehensive benefits, and numerous additional perks.
- Recognized as a Best Place to Work for 6 consecutive years
- Annual salary increases and bonuses
- 80% of promotions are internal
- Employee ownership model
- Seasonal company events
- Flexible work arrangements
Position Summary
The Lead AV Technician plays a crucial role within our organization, not only overseeing a team of technicians but also serving as the primary point of contact for clients regarding installation and service requirements. This position is based at our headquarters and entails considerable travel to client locations.
Key Responsibilities
- Prepare for projects
- Install audio-visual systems
- Complete and submit project documentation
- Respond to service inquiries and troubleshoot issues, ensuring exceptional customer service
- Represent UTG positively and professionally during client interactions
- Assist in managing project timelines and client expectations
- Collaborate with project management, sales, and engineering teams
- Travel to various client sites as needed
- Lead a team while also contributing as an active participant
Required Qualifications
Essential Skills
- 3-5 years of experience in installation/service
- Experience with Crestron and Biamp systems
- Background in commercial audio-visual installations
- Willingness to travel to client locations
Preferred Qualifications
- Certifications in Crestron and Biamp
- Bachelor's degree in a relevant field
Soft Skills
- Strong organizational abilities
- Effective communication skills
- Ability to collaborate across functions
- Leadership capabilities
If you believe this role aligns with your skills and aspirations, we encourage you to consider applying.
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