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UPG Operations Manager

4 months ago

Marietta, United States Johnson Controls International Full time
Job Description

Build your best future with the Johnson Controls team.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away

What we offer

  •         Competitive salary

  •         Paid vacation/holidays/sick time

  •        Comprehensive benefits package including 401K, medical, dental, and vision care

  •         On the job/cross training opportunities

  •         Encouraging and collaborative team environment

  •         Dedication to safety through our Zero Harm policy

  •         Check us Out: A Day in the Life of the Building of the Future 

What you will do

The individual who fills this position will be responsible for ensuring operational excellence at all York Direct Stores in their region. This will include development and implementation of training programs, team development, performance metrics, issue resolution, and the improvement of customer experience. 

This role is also accountable for auditing stores to ensure that best practices are being utilized, JCI policies are being upheld, and to certify that store wellness is maintained at a high level. 

The Area Operations Managers ultimate responsibilities are to assist in increasing sales, profitability, and the overall performance of every store in their region through adherence to best Standard Operating Practices. 

  

How will you do it

  • Coaches Store Managers in all areas of store operations. 

  • Discover weaknesses in all areas and develop methods for improvement. 

  • Provide frequent training to achieve operational excellence at all levels. 

  • Provide constant support for York Direct Stores Managers and all store employees through frequent communication and problem solving. 

  • Create and maintain high performing flexible teams which achieve excellent results. 

  • Audit required reports to confirm that Store Managers are reviewing as per policy. 

  • Provide periodic updates to the Area Director regarding performance of each store, special projects, and any obstacles. 

  • Establish annual goals for Store Managers and their direct reports. 

  • Develop solid relationships with Store Managers and acts as a mentor to them to make certain that a constant communication channel is ascertained. 

  • Ensures that every store is completing all assigned safety training and following safety guidelines at all times. 

  • Visits the regions stores regularly and conducts a monthly store assessment on a variety of areas. 

  • Heavy involvement in new store openings. Assisting in all aspects from site selection to store opening. 

  

What we look for: 

Required 

  • 5 years of B2B branch/warehouse management experience. 

  • Proficiency in Windows and Microsoft Office software. 

  • Strong interpersonal, customer relationship and decision-making skills. 

  • Effective and professional communication and organization skills. 

  • Strong analytical skills and a positive human relations orientation. 

  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service 

  • Proficiency in conflict management and business negotiation processes 

  • Ability to build consensus and relationships among managers, partners, and employees. 

Preferred 

  • Bachelor's Degree in a related field. 

  • HVAC industry experience. 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.