Customer Experience Coordinator

2 weeks ago

Jacksonville, United States Marshalls Full time

 

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 0768 || 1250 Western Blvd || Jacksonville || NC || 28546

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Marshalls Store 0768 || 1250 Western Blvd || Jacksonville || NC || 28546

  • Customer Experience Coordinator

    4 weeks ago

    Jacksonville, United States TJX Companies, Inc. Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Customer Experience Coordinator

    4 days ago

    Jacksonville, Florida, United States Beaver Chevrolet Full time

    Job OverviewBeaver Chevrolet is seeking a highly skilled and motivated Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesManage service orders and workflow to ensure timely and efficient service delivery.Provide exceptional customer...

  • Customer Experience Coordinator

    3 days ago

    Jacksonville, Florida, United States Wendy's Full time

    Why Wendy'sOur Restaurant Operations Managers provide daily leadership to ensure the restaurant meets operational goals and mentoring to team members to deliver exceptional customer experiences.On our team, you'll be invested in as you develop your restaurant leadership skills. We have a comprehensive development program designed to provide you with the...

  • Store Customer Experience Coordinator, Southbank

    2 months ago

    Jacksonville, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator, Southbank** 350553BR Retail Banking Customer Service Jacksonville , FL February 22, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank, Americas...

  • Customer Experience Coordinator,

    3 months ago

    Jacksonville, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Customer Experience Coordinator, (30 hrs) Mandarin, Jacksonville** 346345BR Retail Banking Customer Service Jacksonville , FL January 28, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD...

  • Customer Experience Representative

    2 days ago

    Jacksonville, Texas, United States Jay Jackson - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative at Jay Jackson - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Relationship Building: Forge...

  • Customer Experience Coordinator

    4 months ago

    Jacksonville, United States Encore - PSAV Presentation Services Full time

    Act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience. This position will report to Director, Event Te Customer Experience, Coordinator, Audio, Billing, Hospitality, Hotel, Retail

  • Customer Solutions Coordinator

    3 months ago

    Jacksonville, United States CSX Full time

    Interacts with CSX customers, responding to questions/concerns about shipments and the service CSX is providing. Serves as customer advocate within the organization. Researches and resolves customer issues and monitors progress. Communicates progress Solutions, Customer Service, Coordinator, Leadership, Solution, Operations, Technology, Transportation

  • Customer Experience Specialist

    3 days ago

    Jacksonville, Florida, United States Top Dollar Car Full time

    Job Opportunity at Top Dollar CarWe are seeking a highly motivated and customer-focused individual to join our sales team as a BDC Sales Representative. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Customer Engagement: Build strong relationships with...

  • Customer Experience Specialist

    3 days ago

    Jacksonville, Florida, United States HomeTeam Pest Defense Full time

    About HomeTeam Pest DefenseWe are a leading provider of pest management services to homebuilders, with a strong reputation for delivering high-quality solutions to our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you...

  • Customer Experience Associate

    3 days ago

    Jacksonville, Florida, United States Hertz Full time

    Job Summary:The Customer Experience Specialist provides exceptional customer service, exceeding customer satisfaction and retention goals. This role is responsible for delivering a positive customer interaction experience, resolving issues promptly, and maintaining a high level of hospitality and professionalism.Key Responsibilities:Provide first contact...

  • Customer Experience Representative

    3 days ago

    Jacksonville, Florida, United States Murphco of FL Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Full Time Hotel Guest Service Representative at Murphco of FL. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Check-In and...

  • Customer Experience Specialist

    2 months ago

    Jacksonville, United States AmeriPro EMS Full time

    Job DetailsJob Location Jacksonville, FL Position Type Full Time Education Level High School Job Shift California 12 Customer Experience Specialist / DispatcherPosition: Customer Experience Specialist / Dispatcher Type: 911 communications dispatcher center FTE: Full-time City: Jacksonville State: Florida County: Duval Shift: Day and overnight shifts...

  • Internal Customer Support Coordinator

    1 month ago

    Jacksonville, United States The New IEM, Llc Full time

    Job DescriptionJob Description IEM is the largest independent full-line manufacturer of electrical distribution and control systems in North America. The Company has developed one of the most sophisticated electrical product manufacturing systems in the world and has cultivated partnerships with leading component suppliers resulting in optimal solutions to...

  • Administrative Customer Service Coordinator

    3 weeks ago

    Jacksonville, United States Alsco Full time

    Description Classification: Non-Exempt We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our...

  • Administrative Customer Service Coordinator

    2 weeks ago

    Jacksonville, United States Alsco External Full time

    Classification: Non-Exempt We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers...

  • Customer Experience Analyst

    2 weeks ago

    Jacksonville, United States Citizens Property Insurance Full time

    Job DescriptionJob Duties | Essential Functions: Models' ethical behavior and executes job responsibilities in accordance with Citizens core values, ethics, and information protection policies. Work with cross functional teams to manage customer interaction channels, synthesize findings, develop solutions, assessments, and/or improvement recommendations and...

  • Customer Experience Analyst

    4 weeks ago

    Jacksonville, United States Citizens Property Insurance Full time

    Job Description Job Duties | Essential Functions: Models' ethical behavior and executes job responsibilities in accordance with Citizens core values, ethics, and information protection policies. Work with cross functional teams to manage customer interaction channels, synthesize findings, develop solutions, assessments, and/or improvement recommendations...

  • Customer Experience Specialist

    3 months ago

    Jacksonville, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Service Representative/Operations Coordinator

    18 hours ago

    Jacksonville, Florida, United States Vector Security and Vector Security Networks Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative/Operations Coordinator to join our team at Vector Security and Vector Security Networks. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service delivery.Key ResponsibilitiesSchedule...