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Customer Experience Specialist

2 months ago

Jacksonville, Florida, United States Top Dollar Car Full time
Job Opportunity at Top Dollar Car

We are seeking a highly motivated and customer-focused individual to join our sales team as a BDC Sales Representative. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Customer Engagement: Build strong relationships with customers, understand their needs, and provide personalized solutions to meet their expectations.
  • Lead Generation: Identify and pursue new business opportunities, and work closely with our service department to ensure seamless customer experiences.
  • Marketing Support: Assist in the execution of customer campaigns and marketing projects to promote our products and services.
  • Reporting and Analysis: Provide regular reports and insights to help us improve our sales strategies and customer engagement efforts.
Requirements:
  • Previous Sales Experience: Advantageous, but not required. We are open to candidates with a background in customer-facing roles, such as call center, customer service, or retail sales.
  • Flexibility: Willingness to work a flexible schedule, including weekends, to meet customer needs.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport with customers and colleagues.
  • Self-Motivation: Ability to work independently and as part of a team, with a strong sense of self-motivation and self-sufficiency.
What We Offer:
  • Competitive Salary: $15.00 - $22.00 per hour, depending on experience.
  • Benefits Package: Comprehensive benefits, including health, dental, and vision coverage, as well as paid time off and employee discounts.
  • Opportunities for Growth: Career advancement opportunities within our expanding organization, with a focus on professional development and growth.