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Customer Service Specialist

2 months ago


Wilmington, United States Staffing Now Full time

Customer Service Specialist temporary to hire position located in Wilmington Ma

Duties: Process orders and quotes for products and samples by telephone, email, fax or in person

Inform customer of unit prices, shipping date and anticipated delays. Enter data into various computer systems

Record and electronically file confirmation and purchase orders

Recommend best shipping method

Sell additional products when necessary and appropriate

Provide administrative support to sales representatives as needed

Update Excel spreadsheet

Proficient in MS Office skills

Strong communication skills and strong attention to detail.