Sr. Customer Service Ops Specialist

2 months ago


Wilmington, United States Amtrak - The National Railroad Passenger Corporation Full time

The Sr Customer Service Ops Specialist participates in service disruption mitigation, routine customer service delivery/recovery and policy interpretation for front-line employees and field managers, covering a 12-hour tour of duty in a 24/7 office. Customer Service, Specialist, Service, Operations, Mechanical, Microsoft, Retail, Transportation



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