Customer Service Specialist
7 hours ago
At DuPont, we're committed to making a difference in the world. As a Customer Service Specialist, you'll play a critical role in delivering exceptional customer experiences and driving business growth. We're seeking a part-time Customer Service Specialist to join our team at the Chestnut Run Plaza in Wilmington, DE.
Responsibilities- Provide exceptional customer service to our most strategic and complex customers, ensuring timely and accurate order management and resolution of customer issues.
- Work closely with internal and external partners to build strong relationships and drive customer satisfaction.
- Analyze customer ordering patterns to anticipate customer needs and identify opportunities for growth.
- Develop and maintain customer profiles and documentation in SharePoint or SAP.
- Identify areas for improvement and implement changes to consistently strive for greater effectiveness and efficiency.
- Execute complex work processes through multiple systems and technology.
- Leverage multiple internal resources to optimize customer satisfaction with cost to serve objectives for the business.
- Part-time position (20 hours/week).
- Bachelor's degree preferred but not required.
- Minimum 2 years of Customer Service experience or equivalent.
- Proficiency in SAP R/3 or another ERP system required.
- Intermediate to high level Microsoft Office proficiency required (including Outlook, Excel, PowerPoint, Word, and SharePoint).
We're an equal opportunity employer and welcome candidates from diverse backgrounds. If you're a quick learner, especially when it comes to IT systems, and have a customer-focused mindset, we encourage you to apply.
-
Wilmington, Delaware, United States Steel and Metal Service Center Pott Full timeWe are a leading metal and industrial hardware supply house seeking a skilled customer service professional to join our team.Our diverse customer base includes contractors, fabricators, homeowners, and other industry professionals.As a customer service specialist, you will be responsible for taking phone, walk-in, and email orders from customers in a...
-
Customer Service Representative
3 weeks ago
Wilmington, Delaware, United States Staffing Now Full timeCustomer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Staffing Now. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process orders and quotes for products and samples by telephone, email, or in...
-
Wilmington, Delaware, United States Steel and Metal Service Center Pott Full timeWe are a leading metal and industrial hardware supply house, catering to a diverse range of customers including contractors, fabricators, and homeowners.Our team is seeking a highly skilled customer service professional to handle phone, walk-in, and email orders from customers in a fast-paced environment.The ideal candidate will possess outstanding customer...
-
Customer Service Representative
19 hours ago
Wilmington, Delaware, United States QVC Full timeCustomer Service Specialist OpportunityQurate Retail Group is seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients through inbound calls, emails, and chats.The OpportunityAs a Customer Service Specialist,...
-
Customer Service Representative
2 weeks ago
Wilmington, Delaware, United States Super Service Today Full timeGrow Your Career with Super Service TodayWe're a close-knit community that prides itself on empowering our people through constant learning and growth. If you're passionate about making a difference in the lives of customers, we'd love to hear from you.As a key member of our team, you'll have the opportunity to develop your skills and reach your full...
-
Customer Service Representative
2 weeks ago
Wilmington, Delaware, United States Staffing Now Full timeCustomer Service SpecialistStaffing Now is seeking a highly skilled Customer Service Specialist to join our team in Wilmington, MA. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Duties and Responsibilities:Process orders and quotes for products and samples by telephone, email,...
-
Customer Service Representative
2 weeks ago
Wilmington, Delaware, United States DuPont de Nemours, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at DuPont de Nemours, Inc.As a Customer Service Specialist, you will play a critical role in providing exceptional customer experiences, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Respond to customer inquiries and resolve issues in...
-
Customer Service Operations Manager
2 weeks ago
Wilmington, Delaware, United States Amtrak - The National Railroad Passenger Corporation Full timeCustomer Service Operations SpecialistThe Customer Service Operations Specialist plays a critical role in ensuring seamless service delivery to our customers. This position is responsible for participating in service disruption mitigation, routine customer service delivery and recovery, and policy interpretation for front-line employees and field managers....
-
Customer Service Representative
1 week ago
Wilmington, Delaware, United States Ascena Full timeAbout UsLane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We believe in the power of fashion to transform lives and are committed to creating a welcoming and inclusive environment for all our customers and...
-
Customer Service Representative
11 hours ago
Wilmington, Delaware, United States DuPont de Nemours, Inc. Full timeJoin DuPont de Nemours, Inc. in Making a DifferenceWe are working on things that matter at DuPont, whether it's providing clean water to millions of people, producing materials for everyday technology devices, or protecting our customers. As a Customer Service Specialist, you will be part of a team that is dedicated to delivering exceptional customer...
-
Customer Service Representative
1 hour ago
Wilmington, Delaware, United States Always Best Care Senior Service Full timeJob SummaryThe Scheduling Coordinator is responsible for providing exceptional customer service to our clients. This role operates on an alternating weekly basis, Monday to Friday (8:30 a.m. - 5:00 p.m.), with additional hours on Monday, Tuesday, Thursday, Friday, and Saturday (8:30 a.m. - 5:00 p.m.).Key ResponsibilitiesProvide exceptional customer service...
-
Account Specialist
1 week ago
Wilmington, Delaware, United States Acro Service Corporation Full timeJob DescriptionAcro Service Corporation is seeking a highly skilled Account Specialist to join their team. As an Account Specialist, you will be responsible for collecting, compiling, and maintaining data from multiple sources, including files, records, databases, customers, and staff. You will also be responsible for maintaining and updating records and...
-
Customer Support Specialist
1 month ago
Wilmington, Delaware, United States Consulting Advantage Ltd Full timeJob OverviewWe are seeking dedicated and compassionate individuals to fill the role of Customer Support Specialist. If you possess a strong desire to assist others and excel in a fast-paced setting, we would like to connect with you.As a Customer Support Specialist, your main responsibility will be to handle incoming customer requests and deliver precise...
-
Customer Service Scheduler
2 weeks ago
Wilmington, Delaware, United States Always Best Care Senior Service Full timeWork Schedule:Our Scheduling Coordinator operates on an alternating weekly basis, Monday to Friday (8:30 a.m. - 5:00 p.m.).Monday, Tuesday, Thursday, Friday, and Saturday (8:30 a.m. - 5:00 p.m.).Position Summary:The Scheduling Coordinator is responsible for delivering exceptional customer service, ensuring seamless scheduling processes, and providing...
-
Customer Service Representative
2 weeks ago
Wilmington, Delaware, United States AdaptHealth Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at AdaptHealth. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key ResponsibilitiesDevelop and maintain a working knowledge...
-
Customer Service Coordinator
3 weeks ago
Wilmington, Delaware, United States Always Best Care Senior Service Full timeJob SummaryWe are seeking a highly skilled Scheduling Coordinator to join our team at Always Best Care Senior Service.Key Responsibilities:Provide exceptional customer service to clients and their families.Coordinate schedules for our team members to ensure seamless service delivery.Work collaboratively with our staff to resolve any scheduling conflicts or...
-
Customer Service Specialist
4 weeks ago
Wilmington, Delaware, United States BIMBA Y LOLA USA Corp. Full timeAbout BIMBA Y LOLA USA Corp.BIMBA Y LOLA USA Corp. is a creative collective, a multidisciplinary group of people spreading art and culture through fashion. We believe in creativity and its power to shape a better world. Our mission is to provide a unique and engaging experience for our customers, and we're looking for a talented Sales Associate to join our...
-
Customer Service Liaison
4 weeks ago
Wilmington, Delaware, United States Darren Moore - State Farm Agent Full timeJob OverviewAs a Client Relations Specialist with Darren Moore - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. If you are a people-oriented individual with excellent communication skills and a passion for helping others, this may be the perfect opportunity for you.Key...
-
Customer Service Representative
11 hours ago
Wilmington, Delaware, United States GPM Full timeAbout UsGPM Investments, LLC is a dynamic community hub where customers find more than just snacks and fuel. We're a place that feels like home, where customers find smiling faces, helpful service, and a welcoming atmosphere.Why Work with UsWe offer a fun and friendly work environment that supports and encourages teamwork.We believe in promoting from within...
-
Brand Protection Specialist
3 weeks ago
Wilmington, Delaware, United States Corporation Service Company Full timeAbout the RoleWe are seeking a highly skilled Brand Protection Specialist to join our Digital Brand Services team. As a key member of our team, you will be responsible for identifying, reporting, and enforcing online Intellectual Property misuse for some of the world's largest brands.Key ResponsibilitiesUtilize proprietary software and open-source online...