Customer Service Operations Specialist
2 weeks ago
The Sr. Customer Service Ops Specialist plays a critical role in ensuring seamless customer service delivery and recovery in a 24/7 environment. This position requires strong analytical and problem-solving skills to mitigate service disruptions and provide expert guidance to front-line employees and field managers.
Key Responsibilities- Participate in service disruption mitigation and recovery efforts
- Provide expert guidance to front-line employees and field managers on customer service delivery and policy interpretation
- Collaborate with cross-functional teams to ensure effective service delivery and recovery
- Develop and implement process improvements to enhance customer experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Knowledge of customer service principles and practices
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Customer Service Operations Manager
4 weeks ago
Wilmington, Delaware, United States Amtrak - The National Railroad Passenger Corporation Full timeCustomer Service Operations SpecialistThe Customer Service Operations Specialist plays a critical role in ensuring seamless service delivery to our customers. This position is responsible for participating in service disruption mitigation, routine customer service delivery and recovery, and policy interpretation for front-line employees and field managers....
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Customer Service Operations Specialist
3 days ago
Wilmington, Delaware, United States Amtrak - The National Railroad Passenger Corporation Full timeJob SummaryThe Sr. Customer Service Ops Specialist plays a crucial role in ensuring seamless customer service delivery and mitigation of service disruptions. This position requires strong communication and problem-solving skills to effectively collaborate with front-line employees and field managers.Key ResponsibilitiesParticipate in service disruption...
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Customer Service Specialist
2 weeks ago
Wilmington, Delaware, United States DuPont Full timeCustomer Service SpecialistAt DuPont, we're committed to making a difference in the world. As a Customer Service Specialist, you'll play a critical role in delivering exceptional customer experiences and driving business growth. We're seeking a part-time Customer Service Specialist to join our team at the Chestnut Run Plaza in Wilmington,...
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Customer Service Representative
2 weeks ago
Wilmington, Delaware, United States QVC Full timeCustomer Service Specialist OpportunityQurate Retail Group is seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients through inbound calls, emails, and chats.The OpportunityAs a Customer Service Specialist,...
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Account Specialist
3 weeks ago
Wilmington, Delaware, United States Acro Service Corporation Full timeJob DescriptionAcro Service Corporation is seeking a highly skilled Account Specialist to join their team. As an Account Specialist, you will be responsible for collecting, compiling, and maintaining data from multiple sources, including files, records, databases, customers, and staff. You will also be responsible for maintaining and updating records and...
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Customer Service Representative
3 weeks ago
Wilmington, Delaware, United States Ascena Full timeAbout UsLane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We believe in the power of fashion to transform lives and are committed to creating a welcoming and inclusive environment for all our customers and...
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Customer Service Representative
2 weeks ago
Wilmington, Delaware, United States Always Best Care Senior Service Full timeJob SummaryThe Scheduling Coordinator is responsible for providing exceptional customer service to our clients. This role operates on an alternating weekly basis, Monday to Friday (8:30 a.m. - 5:00 p.m.), with additional hours on Monday, Tuesday, Thursday, Friday, and Saturday (8:30 a.m. - 5:00 p.m.).Key ResponsibilitiesProvide exceptional customer service...
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Customer Service Scheduler
4 weeks ago
Wilmington, Delaware, United States Always Best Care Senior Service Full timeWork Schedule:Our Scheduling Coordinator operates on an alternating weekly basis, Monday to Friday (8:30 a.m. - 5:00 p.m.).Monday, Tuesday, Thursday, Friday, and Saturday (8:30 a.m. - 5:00 p.m.).Position Summary:The Scheduling Coordinator is responsible for delivering exceptional customer service, ensuring seamless scheduling processes, and providing...
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Wilmington, Delaware, United States Steel and Metal Service Center Pott Full timeJob Title: Hardware and Steel Counter Customer Service SpecialistWe are a leading metal and industrial hardware supply house, serving a diverse range of customers including contractors, fabricators, and homeowners.As a key member of our team, you will be responsible for taking orders from customers via phone, walk-in, and email, providing exceptional...
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Customer Service Representative
4 weeks ago
Wilmington, Delaware, United States AdaptHealth Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at AdaptHealth. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key ResponsibilitiesDevelop and maintain a working knowledge...
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Customer Service Representative
4 weeks ago
Wilmington, Delaware, United States Super Service Today Full timeGrow Your Career with Super Service TodayWe're a close-knit community that prides itself on empowering our people through constant learning and growth. If you're passionate about making a difference in the lives of customers, we'd love to hear from you.As a key member of our team, you'll have the opportunity to develop your skills and reach your full...
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Customer Service Representative
4 weeks ago
Wilmington, Delaware, United States Staffing Now Full timeCustomer Service SpecialistStaffing Now is seeking a highly skilled Customer Service Specialist to join our team in Wilmington, MA. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Duties and Responsibilities:Process orders and quotes for products and samples by telephone, email,...
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Customer Service Representative
4 weeks ago
Wilmington, Delaware, United States DuPont de Nemours, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at DuPont de Nemours, Inc.As a Customer Service Specialist, you will play a critical role in providing exceptional customer experiences, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Respond to customer inquiries and resolve issues in...
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Customer Service Operations Associate
4 weeks ago
Wilmington, Delaware, United States Agilent Full timeJob DescriptionWe are seeking a highly motivated and team-focused Service Contracts Customer Service Operations Associate to join our fast-paced and diverse work environment. As a key member of our Service Contracts Team, you will take ownership of providing an exceptional customer service experience, collaborating closely with internal and external...
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Customer Service Representative
2 weeks ago
Wilmington, Delaware, United States DuPont de Nemours, Inc. Full timeJoin DuPont de Nemours, Inc. in Making a DifferenceWe are working on things that matter at DuPont, whether it's providing clean water to millions of people, producing materials for everyday technology devices, or protecting our customers. As a Customer Service Specialist, you will be part of a team that is dedicated to delivering exceptional customer...
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Information Technology Specialist
3 days ago
Wilmington, Delaware, United States Internal Revenue Service Full timeJob DescriptionThis is a challenging opportunity to join the Internal Revenue Service as an IT Security Specialist. The selected candidate will be responsible for leading the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities.Key ResponsibilitiesReviewing proposed new systems, networks, and software...
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Customer Service Representative
3 days ago
Wilmington, Delaware, United States Christiana Care Full timeJob DetailsChristianaCare is seeking a highly skilled Customer Service Specialist to join our Dental Practice in Wilmington, DE.The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to work in a fast-paced environment.Responsibilities include:Receiving incoming telephone calls in a prompt and...
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Customer Service Representative MA and NH
2 days ago
Wilmington, Delaware, United States Super Service Today Full timeUnlock your potential and thrive in a dynamic environment at Super Service Today!We're seeking a talented Customer Service Representative to join our team in MA and NH. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.What sets us apart?Competitive benefits and opportunities for...
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Customer Service Representative
2 weeks ago
Wilmington, Delaware, United States GPM Full timeAbout UsGPM Investments, LLC is a dynamic community hub where customers find more than just snacks and fuel. We're a place that feels like home, where customers find smiling faces, helpful service, and a welcoming atmosphere.Why Work with UsWe offer a fun and friendly work environment that supports and encourages teamwork.We believe in promoting from within...
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Maintenance Specialist
2 weeks ago
Wilmington, Delaware, United States Panco Operations Full timeJob SummaryPanco Operations is seeking a skilled Maintenance Technician to join our team. As a key member of our maintenance team, you will be responsible for providing top-notch maintenance services to our residents.Key ResponsibilitiesPerform routine maintenance tasks, including plumbing, electrical, and HVAC repairsRespond to service requests in a timely...