Senior Catering Sales Executive
2 days ago
Job Category Sales & Marketing
Location Coronado Island Marriott Resort & Spa, 2000 Second Street, Coronado, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Handles more complex social and local corporate catering opportunities that are above sales office parameters (e.g.,, 150 covers). Provides day to day supervision to catering sales associates that are on-property. Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
CANDIDATE PROFILE
Education and Experience
Required:
• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred:
• 2 years of catering sales experience.
CORE WORK ACTIVITIES
Managing Sales Activities
• Manages the sales efforts for the property including local corporate and social catering.
• Responds to incoming catering opportunities for the property.
• Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.
• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
• Designs, develops and sells creative catered events.
• Maximizes revenue by up-selling packages and creative food and beverage.
• Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
• Develops menus that drive sales.
• Assists with selling, implementation and follow-through of catering promotions.
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Handles more complex social and local corporate catering opportunities that are above sales office parameters (e.g., 150 covers).
• Provides day to day supervision to catering sales associates that are on-property.
• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.
• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
• Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, Enterprise Sales Team (EST)) to establish coordinated sales efforts that are complementary and not duplicative.
• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Develops a close working relationship with operations to execute strategies at the property level.
The hourly pay range for this position is $35.58 to $45.19. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Senior Catering Sales Executive
7 days ago
Coronado, California, United States Marriott Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Catering Sales Executive to join our team at Marriott Hotels. As a key member of our sales team, you will be responsible for handling complex social and local corporate catering opportunities, providing day-to-day supervision to catering sales associates, and achieving catering revenue goals...
-
Senior Catering Sales Executive
1 week ago
Coronado, United States Marriott Full timeJob Number 24168532Job Category Sales & MarketingLocation Coronado Island Marriott Resort & Spa, 2000 Second Street, Coronado, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Handles more complex social and local corporate catering opportunities that are above sales office parameters...
-
Senior Sales Director
2 weeks ago
California, United States Mein Executive Group Full timeJob Title: Senior Sales DirectorWe are seeking an experienced sales leader to join our team at Mein Executive Group. As a Senior Sales Director, you will be responsible for managing and supporting our Milpitas, CA office location.Key Responsibilities:Develop and execute business strategies to drive sales growth and revenueProvide strategic advice to senior...
-
Sales Development Representative
3 days ago
, GA, United States Thrive Catering Full timeUnlock Your Sales Potential with Thrive CateringWe're seeking a highly motivated and results-driven Sales Associate to join our dynamic team at Thrive Catering. As a key member of our sales team, you'll be responsible for generating leads, conducting sales presentations, and collaborating with our team to develop proposals that meet our clients' needs.Key...
-
Catering Sales Director
1 month ago
Santa Monica, California, United States The Georgian Hotel Full timeAbout The Georgian HotelWelcome to The Georgian Hotel, a historic and iconic hotel in Santa Monica, California. We are seeking a highly skilled Catering Sales Manager to join our team.Job SummaryThe Catering Sales Manager is responsible for driving revenue growth and achieving sales targets for our hotel's catering and banquet operations. This role requires...
-
Catering Sales Manager
7 days ago
California, United States Wise Sons Jewish Delicatessen Full timeAbout Wise Sons Jewish DelicatessenWise Sons Jewish Delicatessen is a California-inspired Jewish deli with a rich history and a commitment to innovation. We're looking for a talented Catering Sales Manager to join our team and help us grow our catering business.Job SummaryWe're seeking a highly motivated and organized Catering Sales Manager to support our...
-
Catering Sales Manager
2 weeks ago
California, United States Wise Sons Jewish Delicatessen Full timeAbout Wise Sons Jewish DelicatessenWe're a California-inspired Jewish deli with a passion for innovation and tradition. Our mission is to bring people together through delicious food and exceptional service.Job Title: Catering Sales ManagerWe're seeking a highly motivated and organized Catering Sales Manager to join our team. As a key member of our sales...
-
Catering Sales Manager
2 weeks ago
California, United States Wise Sons Jewish Delicatessen Full timeAbout Wise Sons Jewish DelicatessenWe're a California-inspired Jewish deli with a passion for innovation and tradition. Our mission is to bring people together through delicious food and exceptional service.Job SummaryWe're seeking a highly motivated and organized Catering Sales Manager to join our corporate team. As a key member of our sales team, you'll be...
-
Director of Catering Sales
3 weeks ago
Chantilly, Virginia, United States, 20151 Marriott Full timeJob Number 24163992Job Category Sales & MarketingLocation Westfields Marriott Washington Dulles, 14750 Conference Center Drive, Chantilly, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Functions as the business leader of the property’s Catering Sales Department and manages the...
-
Senior Sales Executive
2 weeks ago
California, United States James Simpson Full time{"h1": "Senior Sales Executive", "p": "At James Simpson, we are seeking a highly skilled Senior Sales Executive to join our team. As a key member of our sales leadership, you will play a critical role in driving business growth and fostering new partnerships with media companies, independent content creators, and service providers. Responsibilities: *...
-
Senior Sales Executive
2 days ago
San Diego, California, United States, 92101 Marriott Full timeJob Number 24173794Job Category Sales & MarketingLocation The Westin San Diego Gaslamp Quarter, 910 Broadway Cir, San Diego, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property...
-
Senior Sales Executive
3 weeks ago
Carson, California, United States Tradesmen International, LLC Full timeAbout the RoleWe are seeking a highly motivated and experienced Senior Sales Executive to join our team at Tradesmen International, LLC. As a Senior Sales Executive, you will be responsible for driving sales growth and revenue expansion for our company.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets and revenue growth.Build...
-
Catering Operations Manager
2 weeks ago
, MI, United States Compass Group Careers Full timeJob DescriptionJob Summary:The Catering Operations Manager is responsible for the successful execution and coordination of on and off premise Company events. This role requires excellent attention to detail, communication skills, and the ability to multi-task on various projects simultaneously.Key Responsibilities:Consult with clients to determine event...
-
Catering Operations Manager
2 weeks ago
California, United States Che Fico Full timeAbout the RoleThe Catering Manager is a key member of our team at Che Fico, responsible for driving sales, managing events, and delivering exceptional customer experiences. This role requires a strong sales orientation, creative marketing skills, and the ability to execute events with precision and attention to detail.Key ResponsibilitiesDevelop and execute...
-
Senior Catering Operations Manager
2 weeks ago
Boston, MA, United States Aramark Corporation Full timeJob DescriptionThe Senior Catering Services Manager is a key leadership role responsible for leading the catering operations at a large account or coordinating multiple catering outlets at a single account. This position involves planning and executing catering orders and special events while advising the catering team to implement all events in line with...
-
Senior Sales Executive
4 weeks ago
Greensboro, NC, United States CyberCoders Full timeAbout the Role:The Senior Account Executive is a senior-level sales position responsible for selling our flooring products and services to new and existing clients in their assigned territory. This individual will be part of the sales team and will be responsible for leading the development and execution of sales plans and strategies.Key...
-
Catering Sales Team Member
2 weeks ago
Agoura Hills, CA, United States Stonefire Grill Management Full timeCatering Sales Team Member JOB DESCRIPTIONReports to: Director of Catering Location: Remote HybridFLSA Status: Non-Exempt Compensation Range $18.00-$19.00ABOUT THE ROLE / Driven by our values and an innate understanding of our culture, the Catering Services Team Member provides our guests who reach out to our catering office with exceptional and memorable...
-
Senior Sales Executive
2 days ago
, NC, United States Thomson Reuters Full timeAbout the RoleWe are seeking a highly motivated and experienced Senior Sales Executive to join our team at Thomson Reuters. As a Senior Sales Executive, you will be responsible for developing and growing new accounts within a large base of small to mid-sized law firms in an assigned territory.You will utilize your prospecting and consultative selling skills...
-
Catering Sales Manager
2 weeks ago
San Francisco, CA, United States The Crescent Hotels Group Full timeDescriptionWe are seeking a dynamic Catering Sales Manager. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.Responsibilities Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel. Receive and respond to incoming telephone calls in...
-
Catering Sales and Event Operations Manager
1 month ago
San Francisco, California, United States AccorHotel Full timePosition Overview:As a pivotal member of the Event Services team, reporting directly to the Director of Event Services, your primary responsibilities will encompass a variety of essential functions aimed at driving catering sales and ensuring seamless event execution.Key Responsibilities:1. Proactively seek and secure catering opportunities across diverse...