Catering Operations Manager

2 weeks ago

MI United States Compass Group Careers Full time
Job Description

Job Summary:

The Catering Operations Manager is responsible for the successful execution and coordination of on and off premise Company events. This role requires excellent attention to detail, communication skills, and the ability to multi-task on various projects simultaneously.

Key Responsibilities:

  • Consult with clients to determine event scope, expectations, and budget
  • Plan menus in collaboration with chefs and clients
  • Negotiate vendor contracts and ensure timely delivery of services
  • Delegate tasks to the Event Manager and ensure event execution within established parameters
  • Recruit, interview, and train permanent and casual staff
  • Lead and motivate the catering team to deliver exceptional guest experiences
  • Plan staff and event schedules, and maintain accurate financial and administrative records
  • Coordinate with Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies, and Clients to plan events
  • Assess contract requirements and ensure satisfaction with services delivered
  • Perform final review and assessment of catering events to determine if they meet performance and quality standards
  • Resolve customer concerns and ensure timely payment

Preferred Qualifications:

  • Operationally savvy industry professional with demonstrated leadership in managing people, events, and guest experiences
  • Strong organization, time management, and team motivation skills are essential for success in this role
  • Ability to work independently with little direct supervision
  • Effective communication skills (verbal and written) with clients, senior management, and WPC support staff
  • Ability to respond effectively to changing demands
  • Demonstrated experience in budgeting, P&L, labor, and sales forecasting and reporting
  • Excellent problem-solving skills and ability to establish credibility with senior culinary professionals
  • Human Resource experience, including hiring, training, mentoring, and development
  • 3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)
  • Ability to manage in an environment with a focus on client service, entrepreneurship, and building and growing a strong business

Compass Group Careers

Compass Group is an equal opportunity employer.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Eurest maintains a drug-free workplace.

Associates at Eurest are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

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